Delivery Driver - Warehouse Associate

About the role

As the part-time Delivery Driver/Warehouse Associate you'll be the key to ensuring orders are fulfilled accurately and on time, while delivering top-notch customer service to our valued customers. Your positive interactions with both colleagues and clients will help reinforce our strong company values and vibrant culture. If you're passionate about making an impact and enjoy building relationships while keeping things running smoothly, this is the perfect opportunity for you!

Team Environment

Join a small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Pay

Competitive Pay: $19.00 - $22.00 an hour, depending on experience.

Benefits

You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2+ weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Responsibilities

• Ensure showroom is regularly stocked, inventory is rotated, and maintain warehouse cleanliness and organization while promoting safety in the workplace
• Process customer orders received by phone, email, or in person with excellent customer service, including will-call orders from stock, and assist with inside sales tasks such as billing and quoting prices
• Mix or tint paint as needed, and provide product expertise, including MSDS and hazard identification information to customers while ensuring adherence to safety protocols
• Operate a forklift to move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries
• Handle customer complaints or issues, referring unresolved grievances to a Supervisor or Manager, and ensure proper safety protocols, including the use of PPE and safe handling of hazardous materials
• Maintain vehicle cleanliness, ensure continuous improvement, promote safety awareness, and collaborate with all branches and departments in a professional manner

Qualifications

• High school diploma or GED
• Prior customer service experience
• Strong communication, problem-solving, and decision-making skills
• Ability to perform physical tasks such as standing, walking, lifting up to 50 lbs, climbing stairs, and handling hazardous materials safely
• Ability to interact with customers and coworkers professionally, exercising good judgment and initiative
• Attention to detail and the ability to perform repetitive tasks
• Regular computer use for order processing
• A strong sense of ownership and pride in your work
• Warehouse experience is preferred
• Clean driving record required

Schedule

Part-time position in Concord, CA

Be Part of Something Bigger

At Industrial Finishes We're Not Just a Workplace, We're a Purpose-driven Team Built On Innovation, Excellence And Christian Values. We Believe In Leading with integrity, Growing through creativity, Supporting each other with courage and care. We're committed to doing things right and walking through challenges together with heart and purpose.