Delivery Driver (Professional In-home) / Warehouse Associate

About the role

As a Delivery Driver with Room & Board you do more than just "make deliveries,” you create extraordinary experiences for our customers and act as a strong brand ambassador for both our high-quality products and reputation. You’re a confident, career‑minded professional who thrives on variety in your work and truly loves interacting with customers. You’ll find joy in the balance of making local deliveries while also contributing indoors in our warehouse. Your commitment to providing exceptional service will not only surprise and delight our customers but also enhance their experience with us. You'll join a 42‑person team comprised of: 18 delivery associates, 5 inventory associates, 4 repair associates, 5 merchandise quality associates, 5 customer support associates and 5 leaders. As a member of a 3‑person delivery team, you'll rotate between delivery and warehouse responsibilities. In the delivery role, you'll alternate between driving and assisting, delivering high‑quality, American‑made home furnishings to customers throughout the LA metro and Orange County areas. Every two months, you'll spend about a month in our delivery center in the merchandise quality role, preparing products to ensure they meet our high standards before reaching customers. Additional warehouse responsibilities include: product staging, assembly, and quality inspections. This is a dynamic, hands‑on role for someone who enjoys variety, teamwork, and delivering exceptional customer experiences.

Responsibilities

• Create extraordinary experiences for customers and act as a brand ambassador for high‑quality products and reputation.
• Interact with customers and provide exceptional service.
• Make local deliveries and contribute indoors in the warehouse.
• Rotate between delivery and warehouse responsibilities as part of a 3‑person delivery team.
• In the delivery role, alternate between driving and assisting, delivering high‑quality, American‑made home furnishings to customers throughout the LA metro and Orange County areas.
• Every two months, spend about a month in the merchandise quality role preparing products to ensure they meet high standards before reaching customers.
• Perform additional warehouse responsibilities: product staging, assembly, and quality inspections.

Qualifications

• Genuine and take pride in providing exceptional customer service.
• Enjoy being in a physically active role and bring core strength, agility and stamina.
• Place a high priority on safety and contribute to creating the safest workplace possible.
• Be an effective communicator.
• Be thoughtful, resourceful and a natural problem solver.
• Value a workplace built on relationships of mutual respect, accountability and trust.
• Want more than a “job”; want to be part of a company where your role has meaning, teamwork is real and you contribute to something bigger.

Requirements

• A genuine passion for serving customers, demonstrated through prior experience in a customer‑facing delivery or customer service role, is highly valued and preferred.
• At least 21 years of age with a valid driver’s license.
• Ability to drive a 24‑foot box truck (training provided).
• Able to lift/carry heavy items with the assistance of a team member and/or proper lifting equipment.
• Proficiency in spoken and written English is