Delivery Driver- Port Huron, Michigan
About the role
A JARS Delivery Driver is the face of JARS on the road. You are responsible for transporting cannabis orders from our retail store directly to our customers' doors in a safe, compliant, and timely manner. This role requires someone who is comfortable spending a significant portion of their shift behind the wheel, navigating routes efficiently while maintaining the highest standards of professionalism and regulatory compliance.
Job Duties
- Pick up completed orders from the dispatch team and deliver to customers in an efficient and timely manner
- Follow all state and CRA (Cannabis Regulatory Agency) compliance rules and policies during every delivery
- Verify customer identification and information upon delivery per CRA rules and regulations
- Accurately verify cash amounts and collect payment during transactions when applicable
- Review orders before and after delivery to confirm they are complete, correctly charged, and the customer is satisfied
- Maintain timely and effective communication with the dispatch team when issues arise while on the road
- Manage all documents associated with cannabis delivery, ensuring manifests are completed and returned ready for filing
- Promote JARS customer perks including the Loyalty Program, referrals, and promotions
- Escalate customer issues to upper management when appropriate
- Maintain a positive, caring attitude and treat customers and co-workers with respect
- Follow all JARS company policies and procedures in all on-the-job interactions
- Work scheduled shifts and adhere to the company's attendance policy
Requirements
- Must be 21 years of age or older
- Valid driver's license required
- High school diploma or GED required
- Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
- Minimum 1 year of delivery experience preferred, but not required
- Familiarity with cannabis strains and applications preferred
- Ability to handle fast-paced situations and multi-task effectively
- Exceptional interpersonal, communication, and customer service skills
- Comfortable with prolonged driving and extended time on the road
- Basic math skills required
Company
- Company vehicle (unmarked)
- GPS and vehicle safety system
- Company cell phone (for delivery use only)
Work Schedule & Physical Demands
- Significant time driving to and from customer locations and the retail store
- Frequent contact with customers during deliveries
- Variable hours including days, evenings, nights, weekends, holidays, and events as needed
- 8, 10, and 12 hour shifts available
Pay
Hourly
Schedule
Full-time, Part-time
Benefits
- Free Employee Assistance Program
- Health, Dental & Vision Insurance (full-time employees only)
- 401(k) Plan
- Paid Time Off & Holiday Pay (select holidays)
- Employee Discount
- Monthly Bonus Incentives
- Internal Growth Opportunities
- Voluntary Life Insurance & Supplemental Medical Insurance
- Bereavement Time Pay
- Parental Leave
Why JARS Cannabis?
At JARS Cannabis, our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. We are a community - not just a retailer - and we offer a supportive, dynamic environment where you can grow your career and make a real difference.
Equal Opportunity Employer
JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.