Delivery Driver (Full Time) - Final Mile - Sallisaw, Ok
About the Role
The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The role focuses on providing a Legendary Customer Experience through trusted relationships, seasoned advice, safe product delivery, problem resolution, and handling returns as needed.
Responsibilities
- Maintain regular and predictable attendance.
- Ensure timely deliveries, meeting or exceeding scheduled delivery times.
- Operate and maintain a clean and organized delivery vehicle and equipment, including trailers.
- Load, unload, and organize products safely and efficiently.
- Perform pre-trip and post-trip vehicle inspections to ensure safety and readiness.
- Maintain accurate records of deliveries and any issues that arise.
- Communicate with customers to provide updates or address concerns during delivery.
- Provide exceptional customer service, creating a positive and friendly experience.
- Partner with the field sales team and store personnel to meet customer needs.
- Handle all products with care to avoid damage and ensure safe transport.
- Follow all traffic laws and company policies for safe driving practices.
- Handle returns, exchanges, or customer inquiries as needed.
Requirements
- Must be 21 years of age or older with at least 3 years of driving experience and meet MVR check requirements.
- High school diploma or equivalent (preferred).
- DOT Medical Card as required.
- Previous truck delivery experience is a plus but not required.
- Experience with hand trucks, dollies, pallet jacks, and forklifts preferred.
Skills
- Valid driver’s license with a clean driving record.
- Physical and mental stamina to move quickly and safely in-store and outdoors.
- Ability to push and pull merchandise up to 2,000 pounds with proper material handling equipment (e.g., pallet jack, forklift, dolly).
- Ability to lift and move large, bulky, or heavy merchandise.
- Proficiency in safely loading and unloading a delivery truck.
- Ability to use Microsoft Outlook and Outlook Calendar.
- Excellent time-management skills and ability to meet tight deadlines.
- Strong customer service skills with a professional and friendly attitude.
- Strong written and verbal communication skills.
- Ability to read, write, and count accurately for documentation.
- Ability to navigate using GPS systems and maps.
- Flexibility to work various shifts, including evenings and weekends.
Working Conditions
- Regularly work near mechanical equipment.
- Drive assigned markets in all weather and road conditions.
- Moderate noise level in the work environment.
Physical Requirements
- Sitting
- Standing (not walking)
- Walking
- Kneeling, stooping, or bending
- Driving a vehicle
- Reaching overhead
- Lifting 50+ pounds
Benefits
Tractor Supply and Petsense by Tractor Supply offer a comprehensive total reward package, including:
- Medical, dental, and vision coverage.
- Company-paid life and disability insurance.
- Paid parental leave.
- Tuition reimbursement.
- Family planning resources, including adoption and surrogacy assistance.
Part-time new hires gain eligibility for benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.