Delivery Driver
About the Role
Our Drivers are the company representatives that interact with our clients daily. Candidates must have excellent customer service skills. This is a full-time opportunity with a company vehicle provided.
Hourly Rate: $14.00 per hour
Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.
Responsibilities
The Delivery Driver will pick up and drop off automotive parts, while adhering to assigned routes and time schedules. You should be thorough in ensuring orders are properly fulfilled, passionate about satisfying customers and committed to work safety. To succeed as a Delivery Driver, you should be polite, prompt, willing to work as part of the delivery team and committed to providing our customers with an excellent experience.
- Load, transport, and deliver items to customers or businesses in a timely, friendly and courteous manner.
- Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps, alternative routes, when necessary and knowledge of area to deliver packages to customers on time.
- Assist with loading and unloading items from vehicles without interfering with operations at customer's place of business.
- Provide excellent customer service, answer questions, and professionally handle complaints and concerns from customers.
- Abide by all transportation laws and maintaining a safe driving record.
- Accept payments, prepare reports to include invoices, return forms, reconcile debt and credit and all moneys collected related to deliveries.
- When applicable, complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
- Assist in any and all other store/warehouse duties (stock, parts pulling etc.) as assigned.
- Maintain and promote workplace safety.
- Securing and transferring cash or other assets.
Qualifications
Minimum Requirements:
- Current, valid driver's license.
- Must be able to meet company insurance requirements - (drivers must be 21 years old or over).
- Current valid automobile insurance with your name on the policy.
- Ability to lift, move, push and pull up to 50 pounds, prolonged sitting (Auto Body Parts Collision Drivers must be able to lift 75 lbs).
Knowledge, Skills and Abilities:
- Ability to manage, track and account for money transactions and reconcile customer credit and debt balances.
- Ability to utilize a tablet and/or mobile device for purposes of navigation/route optimization, tracking and customer interface/signature capture.
- Exceptional customer and verbal communication skills, ability to communicate effectively, professionally, with tact and diplomacy.
- Ability to take and follow directions and work well with others as part of team.
- Flexible schedule with the ability to work overtime as needed preferred.
- Previous delivery driving experience is a plus.
You must meet all of the above minimum "Requirements and Qualifications" and "Knowledge, Skills and Abilities" to be eligible to drive for Parts Authority.
Benefits
- Medical Coverage
- Pharmacy Coverage
- Dental Coverage
- Vision Coverage
- Basic Life and AD&D
- Short Term Disability Coverage
- Voluntary Short Term Disability Coverage
- Voluntary Long Term Disability Coverage
- Flexible Spending Account
- Commuter Expense Reimbursement Account
- Health Savings Account
- Health Reimbursement Account
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- ID Theft Insurance
- Legal Plan Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Paid Holidays, Sick and Vacation
- Profit Sharing/401 (k) Plan
- Employee Discounts on Merchandise