Delivery Driver

About the role

Scandinavian Designs - Dania Furniture is seeking a full-time Delivery Driver located at 12801 North Tatum Blvd, Phoenix.

Responsibilities

• Be the face of Scandinavian Designs | Dania Furniture to customers for in-home and on-site furniture delivery and assembly.
• Provide exceptional customer service and experience.
• Drive large box trucks safely and courteously, following all traffic laws and company safety procedures.
• Maintain a timely delivery schedule, contacting customers via phone, email, and text to confirm delivery details.
• Inspect delivery vehicles pre and post trip and as directed to ensure all vehicles are in top condition.
• Maintain accurate delivery logs and records and continuously partner with the Transportation team and Department of Transportation regulations including Hours of Service (HOS).
• Load and unload merchandise, ensuring it is in perfect condition.
• Assemble furniture, affix tickets, and properly prepare and place merchandise in the delivery staging area.
• Review and verify invoices and purchase requests for accuracy.
• Maintain an accurate inventory to ensure the efficient flow of merchandise.
• Remove all packaging materials and debris, ensuring a clean and tidy delivery for our customers.
• Assist with showroom changes, tagging merchandise, and maintaining displays, ensuring a clean and orderly showroom and backroom.
• Greet clients and answer phones promptly, professionally, and politely.
• Develop and maintain comprehensive product knowledge to assist customers effectively.
• May require driving long distances, which may include infrequent overnight stays (Per Diem provided when applicable).
• Perform other duties or special projects when assigned.

Requirements

• Must have a Customer Centric attitude.
• 1-3 years of successful experience in customer-facing roles.
• Valid state-issued driver's license required. Minimum 2 years of safe driving.
• Preferred 5+ years driving experience.
• Able to successfully complete our pre-employment physical and drug screening.
• Able to obtain a DOT Medical certificate.
• Employment in this role is dependent on maintaining all DOT and driving certifications if applicable to the location.
• Able to lift and carry 75 lbs. unassisted regularly and assemble furniture.
• Excellent communication skills, ability to read invoices and utilize systems to better serve our customers.
• Proficiency in using a hand truck, understanding basic assembly, and safely operating small power tools.
• Willingness to obtain forklift certification (required at some locations).
• Working hours will include weekends and holidays and will require flexibility. Occasional overtime and weekend work and travel to other locations.
• Must successfully complete the following pre-employment screenings: drug screen, physical (including DOT Medical Card), background check, and motor vehicle record check.
• This position is subject to random and post-accident drug screening.

Qualifications

• High School diploma or equivalent.
• 2+ years’ work experience driving is a plus.

Skills

• Customer service skills.
• Safe driving skills.
• Product knowledge.
• Physical strength and dexterity.
• Communication skills.
• Ability to operate hand trucks and small power tools.
• Ability to obtain forklift certification.

Benefits

• Benefits for Full-time Associates* including:
• Health care, Dental, Vision, and possible Health Savings Account (HSA) plan.
• 401k.
• Work life balance.
• PTO.
• Regular schedule.
• Generous merchandise discounts.
• Pet Insurance.
• Tuition Assistance.

Company Information

• We are a family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S.
• Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship.
• We offer extensive product and sales training to facilitate career growth.
• Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
• In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.
• We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.