Delivery Driver

At Hy‑Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About the role

Department: Grocery  FLSA: Non‑Exempt

Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Reporting to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager.

Daily contacts: Store personnel, customers, and the general public.

Responsibilities

Primary duties:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Delivers products to customers, collects payment, and makes change for payment when necessary.
• Returns payments and beginning cash to store.
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary duties:

• Assists in other areas of store as needed.
• Performs other job‑related duties and special projects as required.
• Facilitates the maintenance and upkeep of delivery vehicles.

Financial responsibility: Responsible for payments received for delivery of products when applicable.

Requirements

Education: No specific education required.

Special requirements:

• Must possess a valid driver’s license, with no DOT restrictions.
• Must be 18 years or older to drive a company vehicle.

Physical requirements:

• Visual requirements include ability to see detail at near range with or without correction.
• Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.

Working conditions: This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.

Equipment used: Delivery vehicle, telephone.

Qualifications

• Commitment to the Hy‑Vee Mission and a willingness to promote the values of the company.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Skills

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Pay

The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience.