Delivery Driver

At Hy‑Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles come from a workforce fully engaged in supporting our customers and each other. This is a non‑exempt position in the Grocery department.

About the role

General Function: Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Reporting Relations: Accountable to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager. No direct reports.

Responsibilities

Primary Duties

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions; treats customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether in the designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and address them by name whenever possible.
• Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Delivers products to customers, collects payment, and makes change when necessary.
• Returns payments and beginning cash to the store.
• Maintains food and groceries at proper temperature in accordance with food safety standards to ensure food quality and customer satisfaction.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties

• Assists in other areas of the store as needed.
• Performs other job‑related duties and special projects as required.
• Facilitates the maintenance and upkeep of delivery vehicles.

Requirements

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Knowledge, Skills & Abilities

• Commitment to the Hy‑Vee Mission and willingness to promote company values.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Education & Experience

No specific education required.

Physical Requirements

• Visual requirements: ability to see detail at near range with or without correction.
• Must be physically able to perform medium work: occasionally lifting or carrying objects up to 50 lb, with frequent standing, walking, and lifting/carrying up to 25 lb.
• Must be able to stoop, kneel, reach, handle, grasp, feel, talk, hear, and perform repetitive motions.
• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destinations.

Special Requirements

• Valid driver’s license with no DOT restrictions.
• Must be 18 years or older to drive a company vehicle.

Working Conditions

This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazards. There is significant work pace/pressure to deliver product in a timely manner.

Equipment

• Delivery vehicle
• Telephone

Pay

The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.

Benefits

For information on company benefits visit Benefits | Hy‑Vee.

Schedule

Night and weekend shifts are required.

Financial Responsibility: Responsible for payments received for delivery of products when applicable.

Contacts: Daily contact with store personnel, customers, and the general public.

Employment is contingent upon the successful completion of a pre‑employment drug screen.