Delivery Driver and Trainer

About the role

Rinse (www.rinse.com) is the first and largest national brand in clothing care. The company delivers a vastly better laundry and dry cleaning experience through smart scheduling, exceptional quality, and in-house logistics, all powered by a robust technology infrastructure. Rinse was founded in 2013 and is currently operating in San Francisco, Los Angeles, Washington DC, Chicago, Boston, New York, New Jersey, Austin, Seattle, and Toronto. This is an exciting time to join the company and help scale nationwide.

Responsibilities

• Execute delivery routes
• Lead valet training sessions
• Set up training computers and classroom materials
• Welcome new Valets to HQ and represent Rinse culture
• Administer classroom training sessions (6PM–11PM)
• Run On-The-Road Training with new Rinse Valets
• Lead classroom debrief sessions
• Ensure new hires understand customer service standards, delivery expectations, and safety protocols
• Complete training documentation and administrative follow-up
• Support hybrid warehouse work during early surge (6PM–7PM)
• Drive delivery routes (7PM–10:30PM)
• Absorb and communicate clear information to Operations and Customer Care regarding any on-the-road issues

Requirements

• High School Diploma or GED required; some college education preferred
• Problem solver who is biased towards action and able to overcome challenges
• Thrives in fast-paced environments and works well under pressure
• Energized until the late hours of the night and can reliably work evening shifts
• Valid driver’s license with a clean driving record (MVR required)
• Comfortable driving your personal vehicle and/or a rented van in Manhattan, Queens, and Brooklyn
• Preferably have access to a 4-door vehicle
• Can safely lift up to 45–50 pounds
• Available to consistently work Friday–Tuesday evenings
• Strong customer-first mindset
• Loves training, coaching, and developing others
• Brings positive energy and represents Rinse culture proudly
• Reliable with perfect or near-perfect attendance
• Communicates clearly and professionally
• Organized and able to complete administrative tasks independently
• Works well within a team and collaborates cross-functionally
• Previous experience in delivery, logistics, training, teaching, or coaching is a plus

Qualifications

• High School Diploma or GED required
• Valid driver’s license with a clean driving record (MVR required)
• Comfortable driving your personal vehicle and/or a rented van in Manhattan, Queens, and Brooklyn
• Preferably have access to a 4-door vehicle
• Can safely lift up to 45–50 pounds
• Available to consistently work Friday–Tuesday evenings

Skills

• Customer service skills
• Operational excellence
• Time management
• Communication skills
• Teamwork

Benefits

• $21/hour + keep 100% of tips
• $35 bonus for each training shift conducted
• Mileage reimbursement

Pay

• $21/hour

Schedule

• Typical shift schedule: Friday – Tuesday, 6:00PM – 11:00PM (5 days per week required)

Employment Structure

• This is a part-time, hourly position

Why work at Rinse?

• Be part of scaling a high-growth national brand
• Play a foundational role in developing new driver talent
• Gain exposure to broader Operations functions
• Work with a high-caliber, collaborative team
• Enjoy a fast-moving environment where performance is recognized