Delivery - Boom Driver

About the role

The Driver Boom Operator is responsible for the safe and efficient operation of a boom truck and boom crane to load, transport, deliver, and unload exterior building materials — including roofing materials and other construction supplies — to various job sites. This role involves ensuring timely deliveries, properly loading and unloading products, and adhering to safety regulations and company policies. Excellent driving skills, boom crane operation skills, adherence to traffic laws, strong communication, and a commitment to outstanding customer service are required.

We look for dynamic people who are hardworking, team‑oriented, and take initiative; have great attitudes, high energy, and enjoy focusing on customers; can communicate well, set good examples, and comfortably take the lead; hold themselves accountable for doing a great job every day; and are interested in elevating their career with a company that genuinely cares about them.

Responsibilities

• Safely operate company vehicles to transport and pick up building materials at designated locations.
• Adhere to all traffic laws, regulations, and company policies.
• Conduct pre‑trip and post‑trip inspections of the vehicle to ensure safety and report any issues.
• Maintain a clean and well‑organized vehicle interior.
• Operate the boom crane to load, transport, and unload building materials safely and efficiently at job sites.
• Deliver materials to hard‑to‑reach areas, such as rooftops, with precision.
• Use proof‑of‑delivery (POD) to take pictures of the job site prior to delivery, of the delivered product, and of the location if delivery on pavement is needed.
• Obtain a customer waiver consent form when the delivery area looks questionable.
• Communicate and work effectively with customers, dispatchers, management, and other employees.
• Generate advance communication (text or phone call) to the customer regarding product delivery.
• Follow delivery routes and schedules accurately and promptly.
• Securely load building materials onto the truck using proper techniques to prevent damage during deliveries as designated within a route; may have multiple trips from the branch depending on daily routes.
• Complete necessary paperwork and maintain accurate trip records.
• Respond to emergencies or unexpected situations calmly and efficiently, including contacting the department manager.
• Safely drive the delivery vehicle to the customer jobsite and properly unload product according to customer or jobsite specifications, typically unassisted.
• Ensure product is protected from inclement weather.
• Pick up and securely load building material returns from the job site, deliver them back to the warehouse, and unload for review and restocking.
• Stay beyond scheduled time when needed to help pull orders for the following day’s deliveries.
• Read work orders/invoices to determine product needs for customer pick‑up or delivery.
• Frequently lift and carry building materials by hand weighing up to 100 pounds.
• Operate a forklift to load customer vehicles, load Erie Materials delivery trucks, unload vendor trucks, move product in stock, etc.
• Work in the warehouse as needed: put away returns, stock bays, clean warehouse areas, and assist walk‑in customers with recently purchased product.
• Appropriately receive and check in product.
• Perform additional responsibilities as assigned.

Customer service & technology interaction

• Provide personalized customer service through direct in‑person and phone conversations.
• Use mobile apps and other technology to communicate with dispatchers and customers, including updates on arrival times and route changes.
• Maintain a professional and friendly demeanor in all interactions, both in‑person and electronically.
• Handle customer feedback and complaints efficiently to ensure satisfaction.

Qualifications

• Valid New York State Commercial Class A or B driver license with a clean driving record.
• Minimum 1 year of professional driving experience preferred.
• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Knowledge of building materials products preferred.
• Forklift and/or Moffett experience preferred.
• Boom crane experience required; boom crane certification preferred.
• Excellent knowledge of and adherence to traffic laws and road safety regulations.
• Ability to interpret and operate GPS and other navigation tools.
• Strong communication, interpersonal, and customer service skills.
• Ability to lift and carry building materials by hand weighing up to 100 pounds.
• Ability to pass a DOT physical and DOT drug screening.
• Meet FMCSA Vision requirements: at least 20/40 vision in each eye (with or without correction), 70‑degree field of vision, ability to recognize red, green, and amber traffic lights. If the standard with one eye cannot be met, a Vision Evaluation Report (Form MCSA‑5871) from an eye doctor is required for alternative certification.
• Meet FMCSA Hearing requirements: ability to perceive a forced whispered voice in the better ear at not less than five feet with or without a hearing aid; or, if tested audiometrically, average hearing loss in the better ear not greater than 40 decibels at 500Hz, 1000Hz, and 2000Hz with or without a hearing aid (calibrated to ANSI Z24.5‑1951).
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
• Strong basic math skills: add, subtract, multiply, and divide in all units of measure.
• Hazardous Materials (HazMat) endorsement, or must obtain within the first 3 months of employment if hired without it.
• Air Brakes endorsement required.

Drug testing requirements

• All non‑CDL applicants selected for consideration must submit to a pre‑employment drug screening.
• All CDL applicants selected for consideration must submit to a pre‑employment DOT drug screening and DOT physical.
• Any offer of employment is conditional on passing the required exam(s).
• All hires are subject to additional drug and alcohol testing as outlined in the Erie Materials, Inc. Drug and Alcohol‑Free Workplace Policy.

Benefits

• Daytime schedule — drivers are home every night.
• Competitive pay with performance recognition bonuses.
• 401(k) retirement plan — eligible on first day.
• Generous profit‑sharing program.
• Paid Time Off (PTO) — includes vacation, personal, and sick time.
• Paid holidays.
• Employee referral bonuses.
• Medical, prescription, dental, and vision insurance — eligible on first day.
• Flexible Spending and Health Savings Accounts.
• Employer‑paid disability insurance.
• Employer‑paid life and AD&D insurance.
• Optional cancer, pet, and legal aid plans.
• Paid training and personal growth opportunities.
• Tuition reimbursement.
• Merchandise discounts.
• Affiliate automobile lease/purchase program.
• Fun employee events including team, family, and community activities.