Delivery Assurance Field Representative (Part-Time)

About Us

Quest Global delivers world-class end-to-end engineering solutions by leveraging deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we solve the most critical and large-scale challenges across aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail, and semiconductor industries. We are looking for humble geniuses who believe engineering can make the impossible possible—innovators driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for all.

Responsibilities

• Provide supply chain management and production planning support at OEM site(s).
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates; estimate/revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure.
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on-time delivery of products to key stakeholders.
• Develop positive, customer-facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks.

Requirements

• Experience in supply chain management aspects, production planning, quality, or operations.
• Shop floor experience preferred.
• Strong relationship-building and teamwork skills.
• Experience using SAP or similar ERP systems.
• Ability to clearly communicate shortage status at both working and executive levels.
• U.S. citizenship required due to the nature of the work.

Work Environment

• Position requires commuting to a supplier site in San Leandro, CA once a week and working remotely once per week; must arrange own transportation.
• Shop floor environment with extensive walking and ability to lift up to 40 lbs.
• Hybrid work arrangements available in alignment with company policies.

Pay

$35/hour–$40/hour. Compensation decisions are based on factors including experience, skills, education, and other job-related considerations, in accordance with our internal pay structure.

Benefits

Comprehensive benefits package, including health insurance, paid time off, and retirement plan.