Delivery Assurance Field Representative

Quest Global delivers world-class end-to-end engineering solutions by leveraging deep industry knowledge and digital expertise. By bringing together technologies and industries alongside diverse individuals and their areas of expertise, we solve the most critical and large-scale challenges across aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail, and semiconductor industries. We are looking for innovators driven to design, develop, and test as a trusted partner for Fortune 500 customers, contributing to meaningful work in an organization that values collaboration and continuous learning.

Responsibilities

• Provide supply chain management and production planning support at OEM site(s).
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates; estimate/revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure.
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on-time delivery of products.
• Develop positive, customer-facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks.

Requirements

• Experience in supply chain management aspects, production planning, quality, or operations.
• Shop floor experience preferred.
• Strong relationship-building and teamwork skills.
• Experience using SAP or similar ERP systems.
• Ability to clearly communicate shortage status at both working and executive levels.
• U.S. citizenship required due to the nature of the work.

Skills

• Data analysis and interpretation.
• Gap analysis and mitigation planning.
• Production scheduling and monitoring (MRP, WIP, LOB).
• Customer-facing communication and relationship management.
• Technical documentation and report writing.

Benefits

• 401(k) with matching.
• Dental insurance.
• Health insurance.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.
• Short/Long Term Disability.

Pay

$28.85/hour–$34/hour. Compensation decisions are based on experience, skills, education, and other job-related factors.

Schedule

Hybrid arrangement: four days per week at two supplier sites in Long Beach, CA, and one day remotely. Must be able to commute to and from the location with your own transportation. Shop floor environment may include extensive walking and the ability to lift up to 40 lbs.