Delivery Associate

About the Role

This full-time position will start in November/December of 2026. The Wauwatosa Scheels will open April 3rd, 2027.

Our Employee Ownership Values

• Delivering a Personalized WOW Customer Experience – Every customer interaction is an opportunity to exceed expectations. We focus on making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – We succeed together by supporting one another and celebrating team wins. Collaboration and unity drive our performance and customer experience.
• Learning and Adapting to Constant Change – We embrace growth, innovation, and feedback. Change is not a barrier–it’s a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – Every task matters, and we take full responsibility for the results. Ownership means accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – Trust is the foundation of our relationships–with customers and with each other. We act with transparency, fairness, and respect at all times.

Responsibilities

• Maintain safety and accuracy during the loading and transport of merchandise to prevent damage to the products and customers' homes
• Efficiently assemble, service, and deliver customer and store merchandise. This may include, but is not limited to, exercise machines, trampolines, basketball hoops, grills, furniture, game tables, bicycles, and other Scheels merchandise
• Troubleshoot and respond to customer delivery and equipment issues
• Maintain accurate and detailed records for the store, customer equipment, and delivery trucks
• Ensure a clean and professional appearance of the Scheels delivery trucks and the delivery area in your store
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
• Exceptional problem-solving skills with the ability to troubleshoot and resolve assembly and delivery issues
• Be respectful of the customer’s home and property throughout the delivery process
• All other duties as assigned

Qualifications

• Must possess a clean, valid driver’s license and be an approved driver through DOT (DOT may not apply to all store locations) and Scheels Driving Standards
• Must be at least 21 years of age
• High School Diploma, or General Education Degree (GED), one to three months of related experience or training, or equivalent combination of education and experience is preferred

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
• Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects
• Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Compensation

Starting $38,000-$41,000 annually

Schedule

This position is typically Monday through Friday, but could include occasional nights, weekends and holidays if needed.

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage – including medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Paid time off, holiday pay, maternity leave, and bereavement leave
• Additional leave benefits may apply based on your state of employment