Delivery Assistant Manager
About the role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. This is a Winter Seasonal 2026/2027 position.
Responsibilities
- Lead daily operations: monitoring revenue and labor performance to budget, delivery scheduling, payroll management; act as manager-on-duty in the absence of a Store Manager
- Maintain daily store records for performance, sales metrics, inventory control and equipment rentals
- Train employees in POS & rental systems, product knowledge, guest service techniques, driving of fleet vans and delivery routes, & inventory integrity and loss prevention policies and procedures
- Review and document employee performance and behavior and provide meaningful feedback for improvement and/or recognition
- Demonstrate and maintain a professional standard of guest service
- Maintain up to date product knowledge and industry standards
- Maintain a clean, organized & safe working environment, including "own your area" maintenance upkeep (e.g. snow-removal and Delivery Warehouse)
- Other duties as assigned
Requirements
- High School Diploma or GED Equivalent
- 1+ years of retail supervisor experience (ski industry preferred)
- Ability to work in a fast-paced