Delivery Assistant

PARR is the total source for homebuilding supplies, solutions, and services, focusing on supplying building materials to professional homebuilders of all sizes, including custom builders, large production builders, and multifamily builders.

About the role

A Delivery Assistant supports the Delivery Driver in moving products from the main warehouse to delivery sites while maintaining safety and professionalism. The role involves daily interaction with customers, drivers, dispatchers, receivers, and load-builders, reporting to the General Manager, Production Manager, or Shop Foreman depending on location.

Responsibilities

• Safely and efficiently load and unload building materials from commercial motor vehicles.
• Legally and safely travel to destinations via public and private roads.
• Complete mileage and fuel usage reports.
• Commit to on-time and in-full deliveries.
• Follow delivery procedures, including taking photos of delivered shipments.
• Establish and maintain professional relationships with customers, contractors, and vendors.
• Maintain cleanliness of the yard, warehouse, and vehicle during work.
• Stay productive during downtime.
• Keep the truck supplied, organized, and clean.
• Arrive professionally attired and check load accuracy.
• Perform other related duties as assigned.

Job Knowledge

• Complete required new hire training.
• Learn products and their applications for end users.
• Follow established best practices and learn from mistakes.
• Demonstrate legal and thorough knowledge of tie-down rules and regulations.
• Understand weight, height, and length limits.
• Participate in ongoing training and learn best practices for loading, strapping, and driving.

Teamwork

• Arrive on time and prepared to work.
• Finish all work before leaving each day.
• Adhere to company policy and remain adaptable to change.
• Accept advice and feedback from experienced team members.
• Maintain a positive attitude toward necessary tasks.
• Remain solution-focused and take ownership of mistakes.
• Assist other team members when appropriate.
• Promote a positive environment with a cheerful attitude.
• Mentor new teammates when possible.
• Take initiative to solve issues.

Communication

• Write legibly on all materials.
• Be open to and accept feedback.
• Use a cell phone proactively and ask questions when needed.
• Provide feedback related to customers, jobsites, and issues.
• Learn customer names and establish good relationships.
• Participate in team meetings and discussions.
• Read and follow delivery instructions.
• Build relationships with the sales team and act as their “eyes and ears” in the field.

Safety

• Use proper lifting techniques, including buddy lifting when necessary.
• Always wear high-visibility and proper uniform.
• Utilize safety gear (seatbelt, eye protection, ear protection, etc.).
• Keep the truck clean daily.
• Consistently follow safety protocols.
• Minimize product damage and demonstrate care.
• Proactively report safety issues to managers and team members.
• Encourage coworkers to follow safety best practices.
• Participate in the safety committee as able.
• Teach and coach teammates to learn from others’ mistakes.

Requirements

• High school diploma or GED equivalent.
• Open and transparent communication.
• Familiarity with GPS devices or map applications.
• Able to read a tape measure.
• Knowledge of building materials.
• Ability to speak, write, and read English.
• Wear puncture-resistant, slip-resistant shoes made of leather or composite material with ankle support.

Interpersonal Skills

• Work cordially, professionally, and diplomatically in a dynamic environment for both internal and external customers.
• Maintain confidentiality and accuracy of company financial and operational records.
• Identify processes, tools, or procedures that can be improved to enhance workplace outcomes.
• Function independently, as part of a team, and as a leader with a positive attitude and strong work ethic.
• Think and respond quickly, positively, and professionally to changing circumstances.
• Manage stress appropriately and interact well with others.
• Support and contribute to safety and risk management efforts by adhering to policies and procedures.

Working Conditions

This position works at a millworks facility and makes deliveries to jobsites in all weather conditions.

Physical Requirements

• Must be able to lift up to 90 lbs.
• Must be able to work outdoors in all weather conditions.
• Ability to sit for extended periods.
• Ability to stoop, bend, and walk.

Pay

$19.44-$21.53 hourly

Benefits

• 2 weeks of vacation per year starting on day 1, increasing by 1 day each year up to 4 weeks.
• Employee-paid sick days.
• 7 paid holidays.
• Standard medical plan with a $1,000 deductible.
• Dental, vision, and EAP (Employee Assistance Program) coverage.
• Coverage for massage, chiropractic, and acupuncture services.
• FSA (Flexible Spending Account) and childcare pretax spending programs.
• Footwear subsidy through a boot vendor after 90 days of employment.
• Up to 50% match on the first 6% contributed to a 401(k) after 1 year, fully vested after 3 years.
• 3% profit share contribution to the 401(k), with Board approval.
• Tuition reimbursement up to $2,500 per year.
• Annual profit sharing (minimum $525 for full-time employees in 2024).
• $1,000 referral bonus.

PARR promotes from within, offering transparent pay structures and opportunities for merit increases and promotions. Many members of the management team started in entry-level positions, including the current CEO, who began as a driver.