Delivery Assistant

About the role

The purpose of this classification is to assist with delivery and warehouse activities. The person in this classification will load/unload trucks and assist with the delivery of merchandise to customer’s home or business.

Responsibilities

• Places stock on shelves or racks and sets up merchandise and sales promotion displays
• Performs general maintenance and grounds keeping duties for warehouse and/or store
• Unloads merchandise from warehouse and freight trucks
• Ensures safe operations of vehicles by assisting delivery truck drivers with directing trucks into unloading areas
• Records deliveries on delivery record and submits to appropriate management
• Loads truck in preparation for daily deliveries; assists with delivery, unloading and set-up
• Obtains customer signature on receipt for pickup or delivery
• Assists with repossessions of goods
• Assembles merchandise as required
• Performs customer service inspections and repairs as needed
• Maintains cleanliness of store/warehouse interior and grounds and upholds the company’s Delivery Standards
• Upholds and promotes H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead
• Assists in other store departments as required
• Performs other related duties as required

Requirements

Jr. High School Diploma; six months experience in distribution or warehouse environment, shipping/receiving or delivering merchandise; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.

Skills

• Data Utilization: Ability to assemble, process and tabulate data according to a prescribed plan
• Human Interaction: Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations
• Equipment, Machinery, Tools, and Materials Utilization: Ability to operate equipment, machinery, tools, and/or materials requiring complex and rapid adjustments
• Verbal Aptitude: Ability to utilize a wide variety of reference and/or descriptive data and information
• Mathematical Aptitude: Ability to perform addition, subtraction, multiplication, and division; may require the ability to calculate decimals and utilize principles of fractions
• Functional Reasoning: Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action
• Situational Reasoning: Ability to exercise judgment, decisiveness and creativity in dealing with situations involving repetitive or short cycle operations or duties carried out according to set procedures

Physical Requirements

• Physical Ability: Tasks require the ability to exert heavy physical effort, regularly involving some combination of climbing and balancing, stooping, kneeling, crouching and/or crawling and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderately heavy weight (up to 100 pounds) and occasionally involving handling heavier objects (in excess of 100 pounds)
• Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally
• Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents or toxic agents/chemicals