Delivery and Set Up Driver

About the role

The Delivery & Install Driver is responsible for the efficient and quality pick-up, relocation, and delivery of office equipment in a safe manner. This position also involves installation and networking of gear during deliveries.

Responsibilities

• Maintains log books in accordance with DOT regulations (Electronic or manual)
• Performs pre and post trip reviews to ensure vehicle safety and compliance with DOT and state laws
• Performs pick-up of product at the same time as delivery to minimize costs
• Performs basic connected installations, such as setting up IP addresses, downloading print drivers, removing hard drives when required, backing up and uploading customer's existing address book, and providing basic customer training on printing standalone and network devices
• Participates in Safety Programs
• Pre-calls customers when applicable
• Achieves expected productivity levels associated with assigned workload and level of experience
• Demonstrates good technical skills
• Demonstrates excellent customer relation skills
• Identifies customer's needs and determines appropriate action; refers calls to appropriate party
• Provides constructive feedback to service and process team regarding networking and installation initiatives
• Completes technical training on new equipment as required
• Maintains professional appearance in driver uniform
• Contacts the Dispatch and/or service department if technician is needed
• Ensures equipment is configured to the Bill of Lading, traveler or other documentation provided
• Ensures equipment is properly loaded and secured in the boxed van/truck
• Uses phone to capture electronic customer signature upon completion of scheduled transactions
• Ensures all paperwork is signed and properly processed, as required
• Loads/Off-loads trucks may apply
• Helps train new Delivery Drivers on new products & proper loading, where applicable
• Follows all accident/incident reporting guidelines and procedures
• Conducts cycle counts and inventory reconciliation when required
• Reconciles inventory at the end of the day based on route completion and reports discrepancies
• Maintains appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager
• Responsible for an inventory value of up to $1,000,000
• Overnight stays may be required
• Operates and uses warehouse equipment, i.e., forklift, stair climber, pallet jack, as required
• Performs other duties as assigned

Qualifications

• Safe driving record and history
• On-line technical training focused on networking and installation
• On-the-job training with field technicians at customer location and/or at Transfer Center
• Eligibility to drive a commercial vehicle according to FMCSR regulations
• Valid and current medical card is required
• Be at least 20 years of age, properly licensed in his or her current state of residence
• High school diploma or equivalent education is required
• Valid commercial driver's license is required if applicable per state
• Ability to read maps and electronic GPS
• Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level
• Physical effort is required in the lifting of equipment weighing up to 100 pounds and the moving of equipment that may weigh up to 1000lbs
• Work assignments are diversified
• Interpret, comprehend and apply complex material, data and instruction
• Prepare, provide and convey diversified information

Knowledge, Skills and Abilities

• Able to physically handle oversized and overweight equipment
• Identification of at-risk behaviors and ability to make quick corrections
• Strong Customer Presentation and Communication Skills
• Familiarity utilizing and learning smart phones and/or tablets with hand-held electronic technology
• Basic computer skills
• Adequate technical skills to install/network equipment
• Possesses methodical approach to resolving problems that could arise during their day
• Adequate reading, math skill, and ability to write legibly
• May be required to be certified on operation and use of warehouse equipment, i.e., forklift, stair climber, etc.

About Us

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

JOB INFO

• Job Identification : 7312
• Job Category : Supply Chain
• Posting Date : 2026-05-20T15:44:38+00:00
• Degree Level : High School Graduate
• Job Schedule : Full time
• Locations : Lawrenceville, GA, United States
• Driving requirements : DOT Regulated Truck Driver(US)
• Sign-on Bonus : Yes
• Sign-on Bonus Amount : 1,000.00