Deli Service Representative - OR
Position Summary
The Deli Representative will be an enthusiastic and customer-focused individual who is passionate about food and providing exceptional service. The Deli Representative will play a vital role in creating a positive customer experience by serving high-quality deli foods in a friendly and efficient manner. Your attention to detail, strong communication skills, and ability to multitask will help ensure that our customers enjoy the best possible experience at our deli. If you thrive in a fast-paced environment and enjoy working as part of a team, this is the perfect opportunity for you.
Responsibilities And Duties
Customer Service
- Greet and interact with customers, providing excellent service by answering questions, taking orders, and recommending deli items based on customer preferences
- Always put the customer first by providing outstanding service and ensuring a clean and inviting deli environment
- Absorb and respond to customer feedback to improve service
Food Preparation
- Prepare and serve both hot and cold foods
- Slice meats and cheeses to customer specifications
- Prepare hot foods, such as fried food, rotisserie chicken, and sandwiches (both custom and per menu)
- Maintain high standards of food quality and presentation at all times
- Follow all food safety and sanitation procedures
Equipment Handling
- Operate deli equipment such as slicers, deep fryers, ovens, flat tops, thermometers, scales, and hot cases in a safe and efficient manner
- Perform daily and weekly cleaning duties as required
Team Collaboration
- Work closely with team members to ensure smooth deli operations
- Maintain professionalism, work efficiently, and assist fellow employees when needed
Education And Work Experience
High school graduate, GED, or equivalent required
Must be at least 18 years old
Basic proficiency with knives and food preparation techniques
A basic understanding of the English language and the ability to read, write, and communicate effectively
Basic math skills for measuring and weighing ingredients
Previous experience in food service or a customer-facing role is a plus
Skills
Deli slicer
Deep fryer
Preparation of Rotisserie chicken
Assisting customers with full-service deli
Preparation of sandwiches both custom and per menu board
Thermometer
Taking and recording temperatures throughout a shift
Maintaining a clean and organized workstation through daily and weekly cleaning
Maintaining safety protocols and being well versed in proper food handling technique per SERV Safe Guidelines
Maintaining professional grooming and hygiene standards in accordance with Power Market Guidelines
Oven
Flat Top
Hot case
Physical Demands and Work Environment
Regularly required to stand and walk for long periods during the work shift
Frequently required to use hands, arms, and fingers to handle food items, utensils, and kitchen tools
Must be able to bend, reach, twist, and lift or carry products and supplies weighing up to 40 pounds
Exposure to hot cooking areas, coolers, and freezers, with frequent transitions between temperature zones
May be required to work early mornings, evenings, weekends, and holidays based on business needs
Mon and Tues: 1:00 PM - 8:00 PM
Sat and Sun: 5:00 AM - 1:00 PM