Deli Manager-Yorktown Heights, NY
Acme Markets · Yorktown Heights, NY · 2 days ago
ManagementFull-time
About the Role
Join Albertsons Companies as a Deli Department Manager and lead a fast‑paced, hands‑on environment focused on fresh food, customer service, and operational excellence. You will set the standard for quality, support your associates, and deliver a deli experience customers can trust and enjoy every day.
Responsibilities
- Oversee daily operations of the Deli Department with a strong focus on customer service, food quality, and department readiness.
- Create a fast, friendly, customer‑first environment and resolve customer questions, concerns, and special requests.
- Execute merchandising plans, planograms, promotional sets, and seasonal programs.
- Oversee preparation, slicing, cooking, packaging, and merchandising of deli items following company recipes and standards.
- Maintain full, fresh, and visually appealing service case, grab‑and‑go, and hot case displays.
- Manage ordering, inventory, shrink, production logs, and waste reporting.
- Build and manage schedules aligned with sales volume and labor targets.
- Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
- Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements.
Requirements
- Strong customer‑service mindset with a passion for food quality.
- Effective leadership, coaching, and communication skills.
- Strong organization, time management, and problem‑solving abilities.
- Ability to lead in a fast‑paced, high‑volume environment.
- Deli production, food handling, and merchandising execution.
- Labor planning, scheduling, and performance management.
- Inventory management, ordering, and shrink control.
- Food safety, sanitation, and compliance oversight.
- Knowledge of food safety standards, sanitation practices, and equipment operation.
- Knowledge of deli preparation techniques and merchandising standards.
- Familiarity with store systems, ordering platforms, and basic computer applications.
- Ability to review sales, labor, and shrink data to support planning and prioritization.
- Ability to train, coach, and develop associates.
- Ability to lift up to 50 lb and work in hot and cold temperature environments.
- Ability to safely operate slicers, ovens, knives, scales, and cleaning tools.
- Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance.
- Compliance with company policies, food safety standards, and the Code of Business Conduct.
- Travel requirements: None.
Benefits
- Competitive wages paid weekly.
- Associate discounts.
- Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!).
- Time off (vacation, holidays, sick pay).
- Leaders invested in your training, career growth, and development.
- Inclusive work environment with talented colleagues who reflect the communities we serve.
Schedule
Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance required.