Deli Manager

About the role

The Deli Manager at Sprouts Farmers Market is a key role in helping customers make healthy food choices. This position requires a minimum of 2 years of supervisory experience and 2 years of deli department experience, or an acceptable combination of experience. The role involves managing and leading a busy team, ensuring maximum productivity and profit, and delivering exceptional customer service.

Responsibilities

• Manage and merchandise the deli department for maximum productivity and profit
• Order and manage inventory controls, product quality
• Cook and prepare food items
• Coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive
• Evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
• Attend and participate at in-store meetings
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
• Exercise independent judgment to address Team Member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
• Create and adjust schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members
• Manage product orders, receiving, and storage
• Operate and maintain deli equipment
• Ensure the execution of all health, safety, and sanitation guidelines/regulations; validate that other deli team members are also aware of, and following, these procedures
• Manage the department inventories by tracking weekly sales reports, and order products and supplies so as to meet customer requirements and the company’s gross profit goals
• Work closely with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to ensure the success of the store and department through excellent customer service and a demonstrated passion for food
• Manage product orders, receiving, and storage
• Operate and maintain deli equipment
• Ensure the execution of all health, safety, and sanitation guidelines/regulations; validate that other deli team members are also aware of, and following, these procedures
• Manage the department inventories by tracking weekly sales reports, and order products and supplies so as to meet customer requirements and the company’s gross profit goals
• Work closely with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to ensure the success of the store and department through excellent customer service and a demonstrated passion for food
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed

Qualifications

• At least 18 years of age with 2 years of supervisory experience and 2 years of deli department experience; or an acceptable combination of experience
• Ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
• Show outgoing and friendly behavior along with a positive attitude towards Team Members and customers
• Able to communicate effectively both written and verbally and the ability to take and give direction, participating in a team environment
• A strong focus on detail, analytical and problem solving skills
• Able to prioritize and handle multiple tasks
• Maintain Food Safety certification
• Be able to lift/carry product horizontally/vertically weighing up to 70 lbs., from 4” to 60” for a distance up to 20 feet without mechanical assistance for up to 4 hours
• Able to stand for up to 4 hour continuously, for a total of 8 hours per shift
• Operate a slicer, wrapping and cooking equipment; assisting in maintaining all equipment in safe working condition
• Able to perform other related duties as assigned

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.

Pay

The pay range for this position is $21.05 - $33.70 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Schedule

Regular hours may vary based on the store's operational needs. Positions may require flexibility to work evenings, weekends, and holidays.