Deli Manager

About the role

The Deli Manager at Sprouts Farmers Market is a key role in helping customers make healthy food choices. They manage and lead one of the busiest teams in the store, ensuring maximum productivity and profit.

Responsibilities

• Manage and merchandise the department for maximum productivity and profit
• Order and manage inventory controls, product quality
• Cook and prepare food items
• Coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive
• Evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
• Attend and participate at in-store meetings
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
• Exercise independent judgment to address Team Member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
• Create and adjust schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members
• Manage product orders, receiving, and storage
• Operate and maintain deli equipment
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Manage the department inventories by tracking weekly sales reports, and order products and supplies so as to meet customer requirements and the company’s gross profit goals
• Work closely with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to ensure the success of the store and department through excellent customer service and a demonstrated passion for food
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed

Qualifications

• Be at least 18 years of age with 2 years of supervisory experience and 2 years of deli department experience; or an acceptable combination of experience
• Have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
• Show outgoing and friendly behavior along with a positive attitude towards Team Members and customers
• Able to communicate both written and verbally and the ability to take and give direction, participating in a team environment
• Have strong good communication skills; have a strong focus on detail, analytical and problem solving skills; have strong organization and planning skills; able to prioritize and handle multiple tasks
• Maintain Food Safety certification
• Be able to lift/carry product horizontally/vertically weighing up to 70 lbs., from 4” to 60” for a distance up to 20 feet without mechanical assistance for up to 4 hours
• Be able to stand for up to 4 hour continuously, for a total of 8 hours per shift
• Operate a slicer, wrapping and cooking equipment; assist in maintaining all equipment in safe working condition
• Be able to perform other related duties as assigned

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.