Deli Manager

About the Role

Responsible for the profitability of the deli operation within company policy, working alongside the Store Manager. This role combines food preparation and food service duties.

Responsibilities

• Plan and prepare food for customers.
• Place and verify orders to ensure accuracy.
• Maintain a clean and organized kitchen to prevent safety hazards.
• Train and educate deli clerks on food preparation techniques.
• Shop for food items for steam tables and cases.
• Inventory all kitchen items and ensure proper storage.
• Follow supervisor instructions and perform additional duties as requested.
• Prepare fresh product pulls and restock as needed.
• Ensure employees begin their daily tasks on time.
• Create work schedules and handle all related paperwork and inventory.
• Monitor labor, gross profit, and supply costs daily to ensure profitability.
• Oversee merchandise departments for sales and gross profit.
• Verify pricing, tags, and signage for accuracy.
• Work toward maintaining a full, fresh, and clean department.
• Ensure all products are of the highest quality and presented appealingly.
• Organize food items and utensils for efficiency.
• Act as a team member and maintain a neat, clean, and organized department.
• Train new employees and provide ongoing support.
• Deliver friendly, courteous, and prompt customer service.
• Greet, assist, and respond to customer inquiries and complaints.
• Perform other job-related tasks as assigned.