Deli Clerk-Morning Shift-Smithfield

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

About the role

As a Service Deli Clerk, you will assist in the cooking, preparing, presentation, and serving of our high-quality dishes, ensuring the highest standards of food quality, freshness, and sanitation in the deli department. You will serve guests in a cheerful and helpful manner, display and restock products, and assist with any deli functions as needed.

Responsibilities

• Helps with the production, development, preparation, and maintenance of deli menu items in accordance with recipes and quality standards.
• Assists in the cleaning and sanitation of food service and seating areas.
• Displays and restocks deli products, ensuring shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintains accurate food inventories.
• Assists in unloading deliveries and organizing stock rooms as needed.
• Monitors and maintains kitchen equipment.
• Collaborates with Deli team members to ensure efficient and effective kitchen operations and guest service.
• Builds and supports a culture based on relationships and continuous improvement.
• Maintains training and certification by attending in-person trainings and utilizing digital training platforms.

Guest Service

• Greets and assists guests in a friendly and courteous manner.
• Provides knowledgeable answers to guest inquiries.
• Promotes and exemplifies high morale within the department and store through friendly and professional communication.
• Acknowledges guests promptly, takes orders accurately, and processes orders efficiently.
• Displays excellent problem-solving skills to find resolutions that align with the “Lee’s Way.”

Product Handling

• Stocks shelves and maintains displays according to store standards.
• Ensures product freshness by rotating stock and checking expiration dates.
• Assists in unloading deliveries and organizing stock rooms.
• Packages and labels products using a computer program.
• Maintains proper freshness, pricing, code dating, tare, and merchandising of products in compliance with company policies.

Cleanliness and Safety

• Maintains a clean and organized work area.
• Follows all safety and sanitation procedures.
• Reports any safety hazards or equipment issues to management.
• Adheres to all food safety and sanitation regulations.
• Contributes to cleaning responsibilities in the department as needed.

Cash Handling (if applicable)

• Operates cash registers and handles transactions accurately.
• Follows store policies on returns, exchanges, and refunds.
• Ensures the security of cash and other financial transactions.

Team Collaboration

• Works cooperatively with team members to achieve store goals.
• Participates in team meetings and training sessions.
• Assists other departments as needed.
• Attends departmental, store, and company meetings; contributes to profits and revenues and meets productivity standards.
• Complies with all company policies, procedures, programs, and directives; refers to the Team Member Handbook continually.
• Promotes a harassment-free environment and reports potential harmful situations to management.

Requirements

• Must be at least 18 years old.
• Food Handlers Permit required.
• Availability to work between 6:00am-9:00pm, any day Monday-Sunday, including weekends and holidays.

Physical Requirements

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoops, crouches, kneels, or crawls.
• Prolonged periods of standing and walking.
• Must be able to access and navigate all areas of the store.
• Must be able to lift up to 50 pounds at times, including floor-to-shoulder and overhead lifting repeatedly.
• Occasional use of step stools or ladders.

Tools and Machinery

• Register system
• Extensive phone and intercom use
• Blades, slicers, and knives
• Fryers, ovens, grills, hot cases, and cold cases
• Temperature-controlled rooms
• Step stools/ladders
• Trash compactor
• Bailer
• Wheelers
• Delivery vehicles (21 years+ to operate)
• Digital communication and training platforms

Qualifications

• High school diploma or equivalent (preferred).
• Previous experience in food service or guest service (preferred).

Skills

• Ability to write, speak, hear, and understand the spoken word to respond promptly to requests and guests.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash transactions.
• Ability to read and follow instructions.
• Good verbal communication skills.
• Ability to operate cooking machinery.

Benefits

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, disability plans, EAP, 401k plans, and supplemental insurances.
• 10% discount (restrictions apply).
• Ace Hardware discount at Lee’s Ace Hardware locations.
• Paid Time Off for those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety-focused environment.
• Innovative, supportive, and input-driven management team.