Deflection Peer Navigator - Umatilla County

About the role

The Recovery Navigator Program provides peer support services to adults who intersect with law enforcement related to simple drug possession and/or have frequent contact with the criminal legal system due to unmet behavioral healthcare needs. The role of the Peer Navigator is to meet potential participants in the field and discuss the opportunities to engage in recovery through this program.

Responsibilities

• Work predominantly in the field as the first contact with potential participants.
• Provide in-the-field resources and referrals and limited peer coaching support.
• Ensure participants are aware of program resources and services available to them and how participation in this program could potentially impact their involvement in the justice system.
• Support de-escalation and stabilization of participants when necessary and establish appropriate relationships with crisis services.
• Provide information on a timely basis and in a usable form to others who need to act on it.
• Provide screening and intake services as needed for those who desire to be enrolled in services at Community Counseling Solutions (CCS).
• Provide participants with warm handoffs to outpatient behavioral health treatment and other community supports.
• Maintain clear communication with law enforcement and partner agencies.
• Attend all ongoing training programs offered to enhance the effectiveness of the role.
• Follow up with program participants in the community when there is an indication of disengagement.
• Maintain regular contact with encountered individuals as needed.
• Maintain daily documentation on outreach services to specific individuals.
• Develop relationships with community partners.
• Respond to all phone calls and emails within 1 business day.
• Act as a representative on behalf of CCS as needed with regards to community collaborations and events as assigned by the Supervisor.
• Attend on-going training programs offered to enhance effectiveness of role.
• Maintain referral intake data collection and assure timely follow-up with referred individuals.
• Schedule and facilitate support groups based on identified needs and encourage individuals in receiving training.
• Document and update enrolled client’s progress in progress notes.
• Contact client’s relatives to arrange family conferences if necessary.
• Completes all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR’s and other pertinent guidelines.
• Other duties as assigned.

Requirements

• Education and Experience: No minimum education or experience required. Must identify as a person with lived experience with substance use. Must be able to pass a criminal history background check.
• Certifications: Individual will become a Certified Recovery Mentor (CRM) within 6 months of hire date.
• Other Skills and Abilities: Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions. Must have, or possess the ability to acquire, knowledge about relevant OAR’s. Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all responsibilities in a thorough and timely fashion. Must have skills to professionally work with the public and the ability to coordinate services across various agencies and community groups. Must be able to develop cooperative and respectful relationships with clients and their families. Must have knowledge, or the ability to acquire knowledge, about the recovery model. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must posses or have the ability to possess functional knowledge of business English and medical terminology. Must have good spelling and basic mathematical skills. Must have the ability to learn assigned tasks readily and to adhere to general office procedures. Good organizational and time management skills are essential. Must have in depth knowledge of standard office equipment. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public.
• Criminal Background Check: Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
• Pre-Hire Drug Screen: Required.
• Personal Auto Insurance: Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,00 or more liability coverage for property damage, and maintain said level of coverage for the duration of employment at CCS. The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be able to walk up to 8 miles per day, use hands to finger, handle, smell or feel. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.
• Work Environment: Work is performed in an office as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER.