Deduction and Cash Application Associate

Employee Type: Full time
Location: Green Bay, WI
Work Location: 1120 Employers Blvd, De Pere, WI 54115

Schedule

Remote Monday and Friday; In office Tuesday to Thursday

Pay

$21.16/hr - $31.20/hr with additional bonus potential

Benefits

• Medical, Dental, Vision
• 401(k) with match
• STD/LTD/AD&D/Life
• HSA, FSA
• EAP
• Hospital indemnity
• Accident Insurance
• Identity and Fraud Protection Plan
• Legal
• Critical Illness

Responsibilities

• Prepare, apply, and process all US and CN exception (non-auto posted) lockbox transactions, EDI, miscellaneous cash, manual and bank adjustments including scanning and attaching backup
• Secure and organize deduction backup from customers via website, email, or by phone
• Maintain electronic storage files containing various support documents or templates needed to process deductions
• Accurately match authorized deductions to planned promotions, issue customer credit for valid claims, and submit repayment for unauthorized claims
• Research and resolve all types of deductions in accordance with established policy and authorization limits
• Collaborate with Deductions and Cash Application Analyst for data analysis, reporting, and KPI-related tasks
• Maintain a reconciliation mindset for balance resolution and drive for completeness
• Escalate issues and errors in a timely manner
• Act in the best interest of Winland Foods in all matters
• Cross-train to support Order to Cash (OTC) in all areas as volumes require
• Keep manager informed of activities that may require attention
• Support projects as assigned

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Requirements

• Associate or bachelor’s degree in accounting or similar field preferred
• Minimum of 1 year experience in a Deduction and Cash Application role
• Experience within the Consumer-Packaged Goods industry preferred
• Experience with SAP and Vistex preferred
• Demonstrated analytical skills
• Ability to think creatively and solve problems using sound judgment
• Exceptional organizational skills with the ability to perform multiple tasks in a fast-paced, dynamic work environment, meeting deadlines with accurate and detailed results
• Results-driven with a focus on high performance and attention to detail
• Excellent communication skills (formal and informal) with business acumen and ability to communicate with all levels of the organization, fostering partnership and collaboration
• Strong MS Office skills (Excel, Word, PowerPoint, and Teams)
• Occasional travel to business meetings may be required