Debt Collector (Bilingual English/Spanish)

$20 to $22/hour + commission | Full-time | 100% remote (Arizona residents only) Monday to Thursday, 8:00 AM to 4:00 PM | Friday, 8:00 AM to 12:00 PMElite Recovery Group (ERG) is hiring an experienced, bilingual debt collector for our remote collections team. This is not an entry-level role. You already know how to work accounts, negotiate with consumers, handle objections and hit monthly goals. We'll teach you our systems. Please apply only if you meet all threeYou currently live in ArizonaYou're bilingual in English and SpanishYou have at least 1 year of professional debt collection experience What you'll doHandle inbound and outbound collection callsNegotiate settlements and payment arrangementsWork assigned accounts consistently and keep accurate notes and follow-up datesHandle objections and confidently ask for paymentMeet individual collection and performance goalsFollow FDCPA, Regulation F and company compliance procedures What you bringStrong negotiation and communication skillsA track record of securing payments directly from consumersComfort in a goal-driven, performance-based roleThe discipline to work independently from homeReliable internet and a professional remote workspace Nice to haveThird-party collection agency experienceHigh-volume account experienceWorking knowledge of the FDCPA and Regulation FA history of meeting or beating monthly collection goals What you get100% remote, no weekendsOff at 4:00 PM Monday to Thursday and at noon every Friday$20 to $22 per hour based on experience, plus commissionPaid time off, sick time and paid holidaysRoom to grow and advance About Elite Recovery GroupFounded in 2012, ERG collects past-due accounts for multifamily and single-family property management companies and landlords. We work every account thoroughly, treat consumers case by case, and follow all local, state and federal collection laws. Elite Recovery Group LLC is an Equal Opportunity Employer.