Dean of Enrollment Management

Pay grade level: 19

Employee category: Staff | Department: Enrollment Management | Reports to: Vice President of Enrollment Management and Student Services | FLSA status: Exempt | Location: Primarily Main Campus, but any other college location as assigned

About the role

The Dean of Enrollment Management reports to the Vice President of Enrollment Management and Student Services and serves as a member of the EMSS leadership team and Dean’s council. The Dean plans, organizes, and manages the operations of all district-wide functional areas of the College related to enrollment management, including credit instruction, recruitment, registration, admissions, international student services, student records/registrar, financial aid, student advising, career services, and assessment testing.

The Dean provides strategic and operational leadership to enrollment management activities across the College, evaluates effectiveness, and recommends methods for continuous improvement. Collaborates with the Vice President and other college personnel to meet enrollment growth and retention goals outlined in the College’s Strategic Plan.

Responsibilities

• Provides primary leadership directly or through intermediate managers in planning, implementing, evaluating, and coordinating all aspects of enrollment management operations.
• Supervises managers and staff by assigning and delegating tasks, providing direction, resolving work problems, communicating job expectations, training employees, and developing professional growth opportunities.
• Ensures enrollment management personnel comply with college policy, administrative rules, procedures, state, and federal laws and regulations.
• Provides leadership direction to Student Records and Student Information System Managers for long-term planning of registration, degree audit, and upgrades to the College’s student information system.
• Administers and manages department budgets, including setting priorities, monitoring, and approving expenditures.
• Recommends and participates in the development of policy to properly implement effective enrollment services and student support programs; carries out, explains, interprets, and enforces policy.
• Leads the development of programs and services designed to assure student access, ease of entry, and successful transition into college.
• Oversees and works with a college-wide group of faculty, staff, and managers to develop and implement a comprehensive enrollment plan.
• Collaborates with faculty, staff, and managers to make recommendations to the Cabinet about student recruitment strategies promoting student success.
• Develops and implements an integrated marketing and communication plan in collaboration with the Vice President of Marketing.
• Monitors and evaluates the effectiveness of recruitment efforts and scholarship programs, including social media, marketing, and emerging technologies, in collaboration with the Institutional Effectiveness Office and the Vice President of Marketing.
• Maintains knowledge of new developments and innovative enrollment management practices in community colleges and higher education; recommends changes to maintain relevance of programs and services.
• Collaborates with the College Foundation Office to identify, prioritize, and proactively implement scholarship plans.
• Represents the College at appropriate state meetings and planning sessions related to assigned areas of responsibility.
• Participates in College Committees.
• Performs other related duties as assigned, which will be varied and substantial given the significance of this role within Student Affairs and the College.

Requirements

• Master’s degree from a regionally accredited institution in community college leadership, educational leadership, higher education administration, student personnel administration, student development, or a closely related field.
• A minimum of five (5) years of recent administrative-level experience in all areas of Enrollment Management, including student recruitment, admissions, records, registration, financial aid processing, veterans’ affairs federal regulations, retention, or other enrollment management operations.
• A minimum of three (3) years of progressively responsible leadership in higher education, including staff supervision and budget management, preferably within a community college environment.
• Ability to develop measurable outcomes and assessment strategies to formulate data-driven decisions.
• Maintains effective and collaborative working relationships with internal and external personnel at all levels.
• Works collaboratively in a diverse, inclusive, and student-centered environment, with students of various learning styles, cultures, identities, and life experiences.

Skills

• Strong leadership skills and the ability to effectively lead and supervise teams.
• Experience communicating effectively in writing and speaking as appropriate for the audience.
• Experience handling difficult and stressful situations with professional composure.
• Experience using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Demonstrated ability to recognize, analyze, and solve a variety of problems.
• Demonstrated ability to exercise sound judgment in making critical decisions.
• Demonstrated ability to manage a budget and work within its constraints.
• Demonstrated ability to complete assignments accurately and with attention to detail.
• Demonstrated ability to analyze, organize, and prioritize work while meeting multiple deadlines.
• Demonstrated ability to process and handle confidential information with discretion.

Preferred Qualifications

• Doctoral degree from a regionally accredited institution in community college leadership, educational leadership, higher education administration, student personnel administration, student development, or a closely related field.
• Experience with Ellucian Colleague Student Information System.
• Experience with current and emerging technology related to recruitment, admissions, and financial aid, including expertise with enrollment management systems and web-based recruitment efforts.
• Experience with process-improvement initiatives and leadership in change-management environments.

Pay

$96,797–$145,195. Commensurate with education and experience.

Schedule

40 hours per week, during regular hours of Monday–Friday, 8:00 am–4:30 pm. Must be able to work a variable schedule/hour to meet operational needs. May require evening and weekend hours.