Dealership Receptionist

About the role

You will be a key contributor to providing a meaningful customer experience and the first point of contact for customers, setting the tone for a positive experience.

Responsibilities

• Greet and welcome customers
• Check in VIP appointments and direct customers to the appropriate team member(s)
• Coordinate front desk activities including answering and directing incoming phone calls
• Track incoming sales calls in our CRM
• Maintain a strong work ethic with total commitment to success every day
• Assist customers with any questions directed to the reception desk
• Other duties, functions, and responsibilities as assigned

Requirements

• High School education or equivalent
• Previous experience in a high-standard customer service environment preferred
• Excellent interpersonal, presentation, and relationship-building skills
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
• Strong organizational skills with the ability to multitask
• Ability to effectively respond to and meet the needs of a diverse client base
• Computer skills: MS Office
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Pay

The pay range for this role is $14.00–$17.56 hourly.

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities
• Comprehensive benefit package including medical, dental, and vision (for full-time associates)
• Access to dental & vision coverage (for part-time associates)