DEALERSHIP GENERAL MANAGER
Antwerpen Automotive Group · Baltimore, MD · 4 mo ago
Management$80k/yrFull-time
Qualifications
- Proven track record at the GM-level (4+ years) in managing a high-volume automotive operation with a verifiable record of profitability
- Exceeds CSI scores
- Consistent positive customer satisfaction scores
- Fluency in CDK and related automotive applications
- Strong leadership, presentation and negotiation skills
Responsibilities
- Manage and lead staff, develop strategic business plans, and ensure the dealership meets its sales and service goals
- Report directly to the COO and collaborate with other departments to drive dealership success
- Oversee all daily operations of the dealership including sales, service, parts, and finance departments
- Ensure compliance with all company policies, procedures, and regulations
- Maintain and analyze dealership performance metrics to identify areas for improvement
- Hire, train, and mentor department managers and staff
- Foster a positive and productive work environment that encourages teamwork and professional growth
- Ensure high levels of customer satisfaction and address any customer concerns or complaints promptly
- Develop and execute sales and marketing plans to achieve dealership goals
- Monitor market trends and competitor activities to identify new business opportunities
- Ensure effective merchandising and promotional activities to attract and retain customers
- Monitor financial performance, including revenue, expenses, and profitability
- Implement cost-control measures and identify opportunities to increase revenue
- Oversee the ordering and inventory control of vehicles, parts, and accessories
- Ensure all dealership operations comply with local, state, and federal laws and regulations
- Promote and enforce a culture of safety and environmental responsibility
Benefits
- Competitive salary plus performance-based incentives
- Comprehensive benefits package including health, dental, and vision insurance
- Paid time off and professional development opportunities
Pay
$80,000 - $250,000 yearly salary (Commensurate with experience)
Schedule
Full-time