Dealer, Table Games

About the role

Position Overview Table Games Dealer is responsible for dealing casino table games, ensuring fair play, and providing an enjoyable experience for players. Dealers are proficient in various casino games, manage bets, and follow established rules and procedures to maintain the integrity of the games.

Responsibilities

• Professionally conduct table games such as blackjack, roulette, poker, baccarat, and other casino offerings
• Deal and manage bets according to the game's rules and procedures
• Verify, sign and deposit game-related paperwork in the drop box
• Interact with players in a friendly and engaging manner, addressing questions, providing assistance, and creating a welcoming atmosphere
• Handle player complaints or disputes calmly and professionally, seeking assistance from supervisors if necessary
• Ensure that all games are conducted fairly, following casino regulations and standard operating procedures
• Prevent and detect cheating, suspicious behavior, and irregularities, reporting any concerns to supervisors
• Ensure loyalty cards are entered in the rating system and offer a loyalty card to guests who have not yet been enrolled
• Accurately calculate and manage bets, payouts, and chip exchanges
• Maintain a clear and organized betting layout to minimize errors and confusion
• Explain game rules, procedures, and etiquette to new and inexperienced players
• Offer guidance on optimal betting strategies and decisions when appropriate
• Operate and maintain gaming equipment, such as card shufflers, dealing shoes, and roulette wheels
• Quickly and accurately count and handle chips and currency
• Maintain accurate records of the games played, bets, wins, and losses during each shift
• Collaborate with other dealers, supervisors, and casino staff to ensure smooth game flow and excellent customer service
• Adhere to the casino's dress code and grooming standards, presenting a polished and professional appearance
• Strive to create a positive and entertaining atmosphere for players, encouraging them to return to the casino
• Follow security protocols to protect assets and maintain a secure gaming environment
• Handle cash transactions accurately and securely
• Participate in ongoing training and development programs to stay updated on new games, rules, and procedures
• Comply with the rules, regulations, and directives of the Nevada Gaming Control Board and established Fontainebleau internal controls and procedures
• Be proactive in informing guests of various services available on the casino floor and throughout the resort
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualifications

• Must be at least 21 years of age
• High School Diploma or equivalent required
• Two (2) years of experience in dealing multiple games at another major casino preferred
• Proficient knowledge of at least three (3) core games such as Baccarat, Blackjack,