Dealer Success Manager - Remote

Remote - US based candidates only, no visa sponsorship available.

About the role

This role will support financial strategy, forecasting, and performance management initiatives that strengthen business visibility and decision-making. You will partner with executive leadership and cross-functional stakeholders to improve planning processes, financial discipline, controls, and resource allocation. The position offers the opportunity to influence enterprise performance and scalable financial operations within a regulated financial services environment.

Responsibilities

• Collaborate with the Area Sales Manager and POD team to develop market strategies
• Drive success for Navigator Platform and manage customer adoption and retention
• Implement process improvements for customer outcomes
• Provide subject matter expertise on processes and Navigator Platform
• Troubleshoot product and process issues related to Navigator Platform
• Conduct in-market visits to dealerships for relationship building and customer enablement

Requirements

• High School diploma, GED, or equivalent certification
• 1+ years of experience in Process Management
• 1+ years of experience in Relationship Management
• 2+ years of experience in Process Management (preferred)
• 2+ years of experience in Relationship Management (preferred)
• Bachelor's Degree (preferred)

Pay

$109,900 – $125,400 annually

Benefits

• Comprehensive health, financial, and wellness benefits
• Incentive compensation options including cash bonuses and long-term incentives
• Supportive of total well-being
• Inclusive workplace culture

Eligibility for benefits varies based on full/part-time status and management level.