Dealer Specialist

About the role

As a Dealer Specialist, you will work in our Mesa Operation Center supporting our indirect auto finance sales efforts to our dealership relationships throughout the country. The specialist position is responsible for capturing deals that meet the company’s risk and profitability guidelines while building and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is a tremendous opportunity for a talented, sales-focused finance professional to work with an outstanding network of automotive dealers nationwide. Be part of a growing, dynamic, and innovative company in the near/subprime automotive lending space.

Responsibilities

• Develop and maintain positive business relationships with dealers through daily conversations and solicitations; providing exceptional customer service, effective and timely communications and responsiveness to all credit processing questions and inquiries.
• Communicate/follow-up on credit decisions to the dealer customer to drive incremental sales volume.
• Educate dealer representatives on our program.
• Work with the dealer representative to provide a deal structure that is acceptable to all parties to the deal.
• Establish and track monthly purchase objectives for assigned dealers.
• Assist Funding team with the resolution of documentation issues.

Requirements

• High school diploma or GED required; bachelor’s degree preferred or equivalent work experience.
• Must demonstrate professional, persuasive communication and negotiation skills, with the ability to maintain composure in a fast-paced environment.
• Strong sales abilities with the capacity to think quickly, adapt in dynamic situations, and effectively overcome resistance.
• Excellent organizational and problem-solving skills.
• Proficient computer skills, including familiarity with the internet and standard business applications such as Microsoft Office; ability to quickly learn new software as needed.
• Minimum of 2+ years of experience in credit analysis, with a solid understanding of deal terms and agreements, APR, credit scores, and related concepts.

Skills

• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Organization and time management skills. You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize… then… re-prioritize again.
• Operate autonomously. Self-motivated to get the work done and get the work done well.
• Collaborative contributor. Ability to coordinate and brainstorm with team members while remaining an individual contributor to the team.
• Expert in relationships. Ability to build relationships based on mutual trust and respect.
• Passionate and goal-oriented. Enthusiastic about work and passionate about not only meeting goals but exceeding them.
• Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change, embraces critical questioning, innovation, and continuous improvement.
• Strategic thinker. Insightful, future-oriented, open-minded, and proactive approach to thinking.

Nice to Haves

• Prior auto industry experience preferred.
• Experience in dealership/vendor acquisition or development.

Benefits

• Medical, dental, and vision insurance with a sizable amount of premiums covered by the company.
• 401(K), company-paid life insurance policy, short and long-term disability coverage.
• Growth opportunities with roughly over 1,000 employees promoted year over year.
• Tuition reimbursement for professional development.
• Wellness program including self-guided coaching, cash incentives, and discounts on medical premiums.
• Competitive pay across the organization.
• Game room with ping-pong table, pool table, and other games.
• In-house gym.
• Social events including festive gatherings, team competitions, and company outings.
• Paid time off for full-time roles including wellness days, holidays, and personal time; vacation time available for part-timers based on hours worked.

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