Dealer Representative / Dealer Solutions Manager - Southern New York/Northern New Jersey

About the role

Origence CUDL is seeking a Dealer Solutions Manager to grow and strengthen relationships with dealer clients across a defined territory. This role involves serving as a trusted partner to dealerships, driving product adoption, supporting retention and revenue growth, and creating an outstanding dealer experience.

Responsibilities

• Build and grow dealer relationships through in-person visits and consistent partnership, delivering an exceptional CUDL experience in your assigned territory.
• Coach and train dealer personnel on lender programs and portal capabilities to increase platform adoption and lender penetration.
• Advise dealer partners on AutoSMART and digital retail marketing solutions to help them strengthen their market position and customer experience.
• Drive product adoption and growth by expanding relationships with existing dealers and aligning activity to business goals.
• Represent and sell the full Origence dealer product portfolio, including CUDL, AutoSMART, Vehicle Inventory Display, DMS, digital retail marketing solutions, and related offerings.
• Support dealer ownership transitions by working with buyers and sellers, gathering accurate information, and helping move contracts to execution smoothly.
• Own performance against regional business plan goals across dealer-focused Origence products.
• Train dealer teams on CUDL Dealer Portal functionality, system enhancements, and related products to support long-term success.
• Maintain accurate dealer contact and account information within internal systems.
• Provide responsive service and support to assigned CUDL dealer accounts.
• Help ensure dealer account billing remains current and assist with past-due account follow-up when needed.
• Work with dealer teams across fleet, finance, marketing, BDC, internet, and related functions to support consistent auto marketing and advertising execution.
• Track activity in Salesforce or other CRM tools on a weekly basis, or as directed.
• Share relevant market trends and insights affecting both the dealer retail market and the credit union industry with leadership.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 3+ years of success in indirect auto finance, automotive digital retail marketing, or a closely related field.
• Strong verbal, written, presentation, and analytical skills.
• Ability to prioritize effectively, manage multiple responsibilities, and deliver against deadlines and goals.
• Strong problem-solving and troubleshooting skills within dealership business environments.
• Excellent customer service skills with internal and external partners.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Strong overall computer and systems skills.
• Ability to travel extensively within the region, with up to 80% weekly car travel and occasional overnight travel.
• Valid driver’s license required.

Qualifications

• Self-starter who can work independently and take initiative.
• Ability to prioritize effectively, manage multiple responsibilities, and deliver against deadlines and goals.
• Strong problem-solving and troubleshooting skills within dealership business environments.
• Excellent customer service skills with internal and external partners.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Strong overall computer and systems skills.
• Ability to travel extensively within the region, with up to 80% weekly car travel and occasional overnight travel.
• Valid driver’s license required.

Benefits

Origence offers a flexible work environment, paid time off, a 401(k) with 8% company match, tuition reimbursement and college tuition support, competitive benefits options, and an engaging, people-first culture with holiday and cultural celebrations, themed events, monthly town halls, and quarterly company meetings focused on inclusion and transparency.

Pay

The starting base salary range for this full-time role is $65,000-$80,000 annually, including a quarterly commission program, with total compensation reaching $90,000-$112,000+ per year, plus a company car.

Schedule

Full-time position.