Dealer Relationship Manager I - Indirect Auto Lending

About the role

Develop, grow, maintain, and support PNC Dealer Finance’s indirect auto business in assigned market
Manage strategic performance and reporting for assigned market
Train and enhance indirect dealer relationships with strong consultative skills
Have exceptional verbal and written skills to sell indirect auto program
Demonstrate knowledge and proficiency in using customer relationship management system (EDGE)

Responsibilities

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Manages risk/return and drives quality for new and/or existing clients.
• Identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Builds an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Skills

• Book Of Business
• Client Relationship Building
• Credit Processes
• Credit Products
• Customer Engagement
• Decision Making
• Financial Analysis
• Identifying Sales Opportunities

Benefits

PNC offers a comprehensive range of benefits to meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives