Dealer - Part Time

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, be able to handle multiple tasks simultaneously, and possess a positive attitude.

Responsibilities

• Answer customer inquiries via phone, email, and live chat
• Process transactions and resolve issues related to bookings and cancellations
• Provide exceptional customer service and assist with problem-solving
• Handle high-volume call volumes and manage time efficiently
• Follow up on customer requests and ensure satisfaction

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively
• Basic computer skills including proficiency with Microsoft Office

Qualifications

• Experience in customer service preferred
• Knowledge of travel industry terminology beneficial

Skills

• Strong problem-solving abilities
• Customer-focused approach
• Attention to detail

Benefits

• Competitive hourly wage
• Flexible scheduling options
• Health insurance coverage
• Employee discounts

Pay

• $15.00 per hour

Schedule

• Variable hours based on business needs