DEALER

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Process orders and resolve issues related to transactions
• Provide exceptional customer service and assist with problem-solving
• Follow up on customer feedback and escalate issues as necessary

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to work independently and manage time effectively
• Experience in customer service preferred

Qualifications

• Proficiency in Microsoft Office Suite
• Knowledge of POS systems (optional)

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Competitive salary
• Flexible schedule options
• Health insurance benefits
• Professional development opportunities

Pay

$15 per hour

Schedule

Variable hours to accommodate shifts and events