Jobs · Business Development · Iowa

Dealer

Hard Rock Hotel & Casino Sioux City · Sioux City, IA · 1 wk ago
Business DevelopmentFull-time

Job Summary

The Table Games Dealer is responsible for proficiently dealing multiple table games on a rotational basis, providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures, maintaining the integrity of the game and explaining aspects of the games to players unfamiliar with game rules.

Essential Duties And Responsibilities

  • Deal multiple games on a rotational basis, depending on training and acquired proficiency, to meet client demand, protect game integrity, and allow others to obtain game proficiency, as determined by management.
  • Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing the game while adhering to established standard policies and procedures.
  • Explain aspects of the games to gaming patrons as requested.
  • Process all cash and maintain proper handling and accounting for assigned property items.
  • Maintain familiarity with other gaming and entertainment/service activities in order to provide information and respond to patrons.
  • Maintain an intimate and sound understanding of all standards, policies and procedures, including general policies and procedures of the Games department; and those particular to each game in which the dealer provides service.
  • Learn additional games as required by management.
  • Represent property on any public gathering as directed by management.
  • Perform other related duties as assigned.

Required Skills And Abilities

  • Excellent verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Detail-oriented and thorough with strong organizational and time management skills

Physical Requirements & Working Conditions

  • The employee is required to stand for 80 minutes at a time.
  • Reach across a table that is waist high to give and take the player’s cards and wagers.
  • Deal cards, which involve sweeping arm motions from side to side.
  • Finger dexterity to be able to shuffle and deal cards.
  • The employee may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is usually moderate to loud.
  • The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.

Education And Experience

  • A high school diploma or equivalent preferred.
  • Demonstrate proficiency in dealing and have games knowledge of a minimum of Blackjack.
  • Perform basic mathematical functions.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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