Dealer Account Representative

Why Canvas?

We’re dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

What’s In It For You

• Seriously good benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while.
  • Canvas employees get up to a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (that includes cars and houses!)
• The starting pay range for this position is $75,000.00-$87,000.00/annual, and final pay rate will be determined based on experience, education, skills, and internal equity factors.
• Council benefits include:
• Medical/Dental/Vision Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Paid Wellness Day
• Paid Volunteer Time
• Flexible Spending Account
• Health Savings Account
• World Class 401(k) Plan
• Tuition Reimbursement
• Rate Discounts on Qualifying Loans
• May be eligible for incentives or discretionary bonus based on results

What You'll Do

The Dealer Account Representative-Underwriter I is responsible for dealer relationships and sales activities with the dealerships who partner with Canvas Credit Union through Origence in assigned geographic area. He/she will help Canvas build and maintain relationships, increase loan penetration, control credit risk and ultimately drive revenue and yield while maintaining effective working relationships with dealerships.

• Develop and maintain strong business relationships at assigned dealerships, including, but not limited to: Owners, GMs, Sales Managers, F&I Directors Managers and entire department, and the business office.
• Identify specific sales and account management strategies for each account.
• Responsible for creating, documenting, and managing to these strategies.
• Directly serve strategic initiatives set by senior leadership and the executive team.
• Regularly exercises independent judgment on matters of significance related to dealer relationships and sales at Canvas.
• Communicate dealership needs, how to increase their satisfaction, ways to grow our product penetration and increase yield.
• Ensure dealer questions or issues are resolved in a timely manner.
• Understand the Origence systems and help train the dealerships’ personnel on Origence processes, including software, rate sheet, and lending guidelines.
• Work with dealerships to increase Canvas loan penetration and increase indirect lending opportunities.
• Present reports and trend data to the dealerships to help them understand the volume and profitability of the portfolio.
• Help resolve issues when a dealership is acting outside the established guidelines or is not following the responsibilities of the dealer agreement.
• Underwrite indirect automobile loans within defined limits to manage the overall and individual dealership portfolio to the strategic volume, loss tolerance, and yield.
• Actively promote and contribute to the achievement of organizational goals.
• Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the credit union’s indirect lending program. Provide timely feedback that allows the credit union to react competitively.
• Maintain knowledge of competitors’ rates and terms and other trends relating to auto loans or indirect lending.
• As first point of contact for Dealerships on rehashes and escalations.
• Attend/Host Dealer dinners and events, concerts and sporting events during and after regular working hours including weekends.
• Ensure all contracts and relationships with dealerships comply with Canvas requirements, state and federal rules and regulations.
• Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
• Follow all safety and security guidelines to properly safeguard member and organization assets.
• Recommend and help develop and implement indirect lending policies and procedures that protect the credit union and members’ best interests.
• Embrace ongoing education and learn/apply new skills and software applications.
• Regular attendance and punctuality are essential functions of the job.
• Pre-employment background review (components include: criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).

Job Qualifications

• Demonstrated track record of success in sales and customer service.
• Proven success in building strong customer relationships and new business development.
• Excellent verbal, written and interpersonal communication skills with the ability to explain indirect direct lending, underwriting and title work features, policies and benefits to employees, customers and business partners.
• Advanced knowledge and understanding of Canvas financial products and services.
• Strong analytical, problem solving and decision making skills.
• Strong attention to detail and excellent organizational skills; ability to manage multiple priorities.
• Must be proficient in MS Office (Outlook, Excel, Word).
• Must be able to maintain confidences.
• Must possess and maintain a valid Colorado drivers’ license and provide proof of insurance.

Education or Formal Training

• Two-year college degree or completion of a specialized course of study at a business or trade school or three years of equivalent work experience.

Experience

• One to three years of indirect lending sales and underwriting experience.

For Current Canvas Employees

• To be considered, you must be meeting performance expectations, consistently demonstrating HEART behaviors, and must submit an up-to-date resume or update your Work History profile with your current responsibilities and accomplishments.

Working Environment/Physical Activities

• High volume, fast-paced, dynamic office environment with some travel.
• Must be able to attend meetings and events outside of regular business hours.
• The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets.
• The position requires manual dexterity, the ability to lift files and open filing cabinets.
• The position requires bending, stooping, or standing as necessary.