Deal Desk Specialist

Essential Duties

• Execute deal-related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write-off or missing payment inquires
• Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs
• Review deals for accurate property, client, and commission terms to ensure the data included in contracts aligns to Cushman's internal systems
• Complete write-offs, master data management, and missing payment activities in a timely manner
• Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation
• Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data
• Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience
• Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements

Other Requirements & Administrative Duties

• Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred
• 1 – 3 years of data management, project management, commercial real estate or related field of experience
• Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
• Demonstrated ability to independently execute tasks and resolve conflicts as they arise
• Excellent organization and time management skills with the ability to manage multiple tasks simultaneously
• Strong communication (written, verbal) and customer service skills
• Team-player capable of building strong working relationships with peers and Global based team
• Strong analytical skills with high attention to detail and accuracy
• Highly proficient in Microsoft Office Suite
• Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
• Knowledge of Commercial Real Estate industry a plus

Benefits

• Comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs
• Competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements

Pay

$26.56 - $31.25

Schedule

N/A