Jobs · North Carolina

Deal Desk Manager

Tanium · Durham, NC · 1 wk ago
Hybrid$116k–$178k/yrFull-time

About the role

Tanium is seeking a Deal Desk Manager to support the growth of Tanium's Global Sales organization. The right candidate will have the ability to think strategically and execute operationally, providing operational excellence in deal support for Tanium's most impactful and complex transactions, as well as leadership within the Revenue Operations team. This position follows the Company's hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Durham, NC; or Reston, VA.

Responsibilities

  • Own the Deal Desk Process, including pricing review, structuring non-standard deals, discount approvals and booking accuracy, focused on maximizing financial metrics.
  • Build strong relationships with your dedicated sales region and drive quarter-end readiness, keeping the process fast and accurate under pressure.
  • Partner with Legal to triage redlines and assist in negotiating commercial terms, flagging any terms that may affect revenue recognition.
  • Partner with Sales Operations and Systems teams to continue to improve forecasting and system enhancements.
  • Maintain and help evolve pricing guidelines, approval matrices, standard terms and conditions as well as operational support.
  • Prepare clear, concise deal summaries and recommendations for executive approvers.
  • Ensure clean handoffs to Billings, Order Operations and Finance.
  • Provide indirect management/mentorship of less-experienced Deal Desk team members.

Requirements

  • 5+ years of experience in a sales-partnering role (Deal Desk, Sales Operations, Business Operations, Quote Operations), with consistent increases in job responsibilities.
  • Proficiency in Salesforce CPQ (or other CPQ application), and Excel (or equivalent collaborative spreadsheet app).
  • Strong written and verbal communication skills, including the ability to present to sales leadership.
  • Solid understanding of the Quote-to-Cash Cycle.
  • Demonstrates initiative, self-motivation, and a drive to achieve results.
  • Exceptional interpersonal, verbal, and written communication skills.
  • Collaborative team player who builds strong working relationships.
  • Upholds the highest standards of ethics and integrity.
  • Thrives in a fast-paced, dynamic environment and adapts quickly to change.
  • Bachelor's Degree.

Preferred qualifications

  • 1-2+ years of indirect or direct management or mentorship of less-experienced team members.
  • History of significantly contributing to company-wide initiatives.

About Tanium

Tanium is the Autonomous IT company. As AI accelerates both innovation and risk, Tanium Atlas, the company's autonomous operating system, puts the full depth of the Tanium Autonomous IT Platform behind every IT and security operator — human and agentic. Tanium provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate. The company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, as a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025-2026 Vendor Assessment, and as a Leader in The Forrester Wave™ Endpoint Management Platforms, Q2 2026.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

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