Deal Desk & Commercial Services Manager

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section only when posting has real specific content for it; never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the posting. Key sections: - About DAT (company description) maybe not needed as heading? Could be "About the role"? Actually "About DAT" is company overview. Could be placed under a heading like "About the role"? The instruction: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if content exists. We have: - About DAT: description of company. Could be placed under "About the role"? Not exactly. But we could treat as "About the role" maybe not. However we could include a section "About DAT" but not in allowed list? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those headings. We should stick to those. So we need to map content to those headings. We have: - About the role: could be the opportunity description: "The Opportunity DAT is looking for a Deal Desk & Commercial Services Manager..." That's about the role. - Responsibilities: "What You’ll Do" sections: Deal Desk Leadership & Execution, Contract Lifecycle Management, Cross-Functional Partnership & Analysis. - Requirements / Qualifications: "The Skills And Experience You’ll Bring" includes Must-Haves and Nice-to-Haves. Could split into Requirements (must-haves) and Qualifications (nice-to-haves) or combine. - Skills: maybe part of Requirements. - Benefits: "Why DAT?" includes list of benefits. - Pay: salary range for Oregon-based candidates: $120,000 - $170,000. - Schedule: not mentioned; maybe hybrid work environment? Could infer schedule? Not explicit. Should not create Schedule unless posting actually states them. There's hybrid work environment but not schedule details. So we should not create Schedule section. - Also we have Application Deadline: 10/30/2026. That's metadata; we can fold into a short

  or drop it. Probably include as a short paragraph under maybe not a heading. We need to remove boilerplate: EEO statements, legal text, etc. We need to preserve all substantive information. Let's extract substantive content: Company description: About DAT DAT Freight & Analytics is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of freight and logistics innovation for nearly five decades. Founded in 1978, DAT operates the largest freight marketplace in North America — processing 250 million+ load posts annually and maintaining one of the largest repositories of freight market transaction data in the world. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently. With nearly 700 teammates across offices in Denver, CO; Portland, OR; Seattle, WA; Springfield, MO; Toronto, ON; and Bangalore, India, DAT combines the credibility of a multi-decade market leader with the drive of a company that is not done disrupting the industry it helped build. For more information, visit www.DAT.com Application Deadline: 10/30/2026 The Opportunity: DAT is looking for a Deal Desk & Commercial Services Manager to join our Revenue Operations team in Portland, OR. The Deal Desk & Commercial Services Manager owns deal execution, pricing governance, and contract lifecycle management for DAT's commercial organization end to end. This is a net-new seat: DAT's current structure has no single owner for deal approval, discount governance, or contract execution, and that gap shows up today as inconsistent, ad hoc handling of pricing exceptions across segments, and as a contracting process that still runs through a standalone DocuSign step disconnected from Salesforce (SFDC) and the NetSuite ERP. Reporting to the Sr. Director, Revenue Operations, this role stands up the Commercial Desk as a single point of ownership for Broker, Carrier, and Shipper deal flow; redesigns the Self Sign-Up (SSU) and Enterprise (ENT) contract processes separately given their different deal complexity; and builds the Delegation of Authority (DOA) structure that lets the desk close standard deals on its own while routing exceptions up automatically. What You’ll Do: Deal Desk Leadership & Execution - Own end-to-end deal approval for Broker, Carrier, and Shipper segments: pricing, product configuration, and business terms during the sales cycle. - Establish and enforce SLA-based turnaround times for deal approvals; track and report on deal desk metrics (turnaround time, request volume, exception rate, compliance rate). - Build and maintain the Delegation of Authority (DOA) framework so standard deals close without escalation, and exceptions route automatically to the right approver. - Serve as the primary point of contact for deal-related questions, escalations, and disputes, resolving them promptly and consistently across segments. Contract Lifecycle Management - Own replacement of the current standalone DocuSign contracting process, integrating contract execution directly into SFDC and the NetSuite ERP so signed deals flow into billing and revenue recognition without manual re-entry. - Redesign the SSU and ENT contract processes separately to reflect their different deal complexity, rather than forcing both through one workflow. - Maintain accurate, auditable records of every deal approval and contract action to support compliance and future audits. - Partner with Legal and Finance to close the contract lifecycle management (CLM) gap that currently affects customer retention: standardize renewal, amendment, and offboarding workflows so contract terms and lifecycle events are tracked systematically after signature. Cross-Functional Partnership & Analysis - Act as the connective tissue between Sales, Finance, Legal, and Product on deal structuring, pricing exceptions, and contract terms. - Investigate root causes when a signed account underperforms against its deal terms, and build corrective action plans with the account team. - Provide deal performance and pricing analytics to Revenue Operations leadership, including trends, risk, and process-efficiency recommendations. - Contribute to and maintain SOPs for deal approval and pricing governance as the desk scales. The Skills And Experience You’ll Bring Must-Haves - Bachelor's degree in Finance, Business, Economics, or a related field. - 5+ years of experience in deal desk, pricing strategy, revenue operations, or contract management, including direct ownership of deal approval and pricing governance processes. - Direct experience managing or building a Delegation of Authority (DOA) or deal-approval framework. - Working knowledge of Salesforce (SFDC) and CPQ tools; comfort operating inside a CRM-driven deal-approval workflow. - Experience partnering with Legal and Finance on contract structuring, and familiarity with contract lifecycle management (CLM) tools and processes. - Strong financial acumen: able to read a deal's pricing and margin impact and make a fast, defensible call. - Excellent stakeholder management: able to hold a firm line on pricing and contract standards while keeping sales relationships productive. Nice-to-Haves - Experience in freight, logistics, or another two-sided marketplace or data business. - Experience standing up a Deal Desk or Commercial Desk function from scratch, not just operating an existing one. - Exposure to usage- or consumption-based pricing models. - Prior people-management experience; this seat is scoped to grow direct reports as deal volume scales. Why DAT? - DAT is an award winning employer of choice. For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We’ve been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado’s 100 Best Places to Work In Colorado. - Medical, Dental, Vision, Life, and AD&D insurance - Parental Leave - Flexible Time off - An additional 10 holidays of paid time off per calendar year - 401k matching (immediately vested) - Employee Stock Purchase Plan - Short- and Long-term disability sick leave - Flexible Spending Accounts - Health Savings Accounts - Employee Assistance Program - Additional programs - Employee Referral, Internal Recognition, and Wellness - Free TriMet transit pass (Portland Office) - Competitive salary and benefits package - Work on impactful projects in a cutting-edge environment - Collaborative and supportive team culture - Opportunity to make a real difference in the trucking industry - Employee Resource Groups For Oregon-based candidates, in compliance with Oregon's Pay Equity and Transparency Act (effective January 2024), the salary range for this role is $120,000 - $170,000. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer. We need to strip EEO boilerplate after that. Also remove "Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities" and the long legal text. Now structure HTML. We'll have sections:

  About the role

  maybe include company description and opportunity? Actually "About the role" could include the opportunity description. We'll put the opportunity paragraph there. But we also have company description; maybe we could put under "About the role" as well? Or we could create a separate section "About DAT" but not in allowed list. Safer to include company description within "About the role" as introductory paragraph. Thus:

  About the role

  [company description + opportunity summary]

  But we need to avoid too much mixing; but it's okay. Then

  Responsibilities

  with
  • for each bullet under the three categories. Could group categories as subheadings? Not allowed; only use

    for section headings. Could we use

    ? Not specified. Probably we should just list all responsibilities as list items, maybe with headings inside

    ? But we need to preserve structure. Could we embed headings inside

    ? That's okay. We'll produce

    • Deal Desk Leadership & Execution: ... then sub-bullets? Might be messy. Simpler: produce separate
      for each category with a preceding

      heading? But that would be extra headings not

      . Might be okay to use

      for category titles. The instruction: Use

      • for any list of duties/requirements/benefits, and

        for prose. So we can have a

        that introduces category, then a

        for its items. Thus:

        Responsibilities

        Deal Desk Leadership & Execution

        • Own end-to-end deal approval for Broker, Carrier, and Shipper segments: