Jobs · Oregon

Deal Desk & Commercial Services Manager

RevOps Report · Portland, OR · 4 wk ago
$120k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About This Role About DAT ..." The content includes description of DAT, then "The Opportunity", "What You'll Do", "The Skills And Experience You'll Bring", "Why DAT?" plus salary range. We must use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. We need to map content to appropriate headings. We have: - About DAT (company description) maybe "About the role" or "About the company"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for the DAT description and opportunity overview. - Responsibilities: "What You'll Do" section. - Requirements / Qualifications: "The Skills And Experience You'll Bring" includes Must-Haves and Nice-to-Haves. Could split into Requirements (must-haves) and Qualifications (nice-to-haves) or combine. We'll use Requirements for must-haves, Qualifications for nice-to-haves. - Skills: maybe we could have a Skills section but we already have Requirements and Qualifications. The instruction says prefer a few substantive sections over many thin ones. Could combine Skills into Requirements? But we have separate headings allowed. We'll include Skills maybe as part of Requirements? However we need to avoid filler. We have content for Skills (financial acumen, stakeholder management). That's part of must-haves. So we can keep Requirements covering must-haves. - Benefits: "Why DAT?" includes list of benefits: hybrid work environment, medical/dental/vision/life/AD&D, parental leave, flexible time off, additional 10 holidays, 401k matching, ESPP, disability, FSA, HSA, EAP, employee referral, internal recognition, wellness, free TriMet transit pass, competitive salary and benefits package, impactful projects, collaborative culture, opportunity to make difference, ERGs. Also salary range. - Pay: salary range: $120,000 - $170,000 (Oregon). So we need a Pay section. - Schedule: not mentioned; we should not include Schedule if no content. We must not repeat job title as heading. No Job ID etc. We must remove boilerplate: application deadline, EEO, legal, etc. Also remove "Application Deadline: 10/30/2026". Remove EEO paragraphs. Remove "However, employees..." etc. Remove "The contractor will not discharge..." etc. Remove "41 CFR 60-1.35(c) \\-DR1". Also remove "For Oregon‑based candidates, in compliance with Oregon's Pay Equity and Transparency Act (effective January 2024\), the salary range for this role is $120,000 \- $170,000\." Actually we need to keep salary range but we can keep it in Pay section. The sentence includes legal compliance text; we can keep just the salary range. We'll extract "$120,000 - $170,000". Also we need to keep "Competitive salary and benefits package" maybe as part of Benefits. We must preserve all substantive information; not invent or summarize away detail. So we need to keep details like "hybrid work environment", "time‑tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence." etc. Also "We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado." Keep that. We need to format lists with
  • . For responsibilities, we have bullet-like sentences separated by periods. We'll convert each sentence into a list item. Similarly for must-haves and nice-to-haves. We need to ensure we don't create sections with filler like "commensurate with experience". Not present. Let's extract content. First, About DAT paragraph: "About DAT DAT Freight \& Analytics is an award\-winning employer of choice and a next\-generation SaaS technology company that has been at the leading edge of freight and logistics innovation for nearly five decades. Founded in 1978, DAT operates the largest freight marketplace in North America — processing 250 million\+ load posts annually and maintaining one of the largest repositories of freight market transaction data in the world. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently. With nearly 700 teammates across offices in Denver, CO; Portland, OR; Seattle, WA; Springfield, MO; Toronto, ON; and Bangalore, India, DAT combines the credibility of a multi\-decade market leader with the drive of a company that is not done disrupting the industry it helped build. For more information, visit www.DAT.com" We can keep that as prose under About the role heading. Then "The Opportunity" paragraph: "DAT is looking for a Deal Desk \& Commercial Services Manager to join our Revenue Operations team in Portland, OR. The Deal Desk \& Commercial Services Manager owns deal execution, pricing governance, and contract lifecycle management for DAT's commercial organization end to end. This is a net\-new seat: DAT's current structure has no single owner for deal approval, discount governance, or contract execution, and that gap shows up today as inconsistent, ad hoc handling of pricing exceptions across segments, and as a contracting process that still runs through a standalone DocuSign step disconnected from Salesforce (SFDC) and the NetSuite ERP. Reporting to the Sr. Director, Revenue Operations, this role stands up the Commercial Desk as a single point of ownership for Broker, Carrier, and Shipper deal flow; redesigns the Self Sign\-Up (SSU) and Enterprise (ENT) contract processes separately given their different deal complexity; and builds the Delegation of Authority (DOA) structure that lets the desk close standard deals on its own while routing exceptions up automatically." We can include that under About the role as well, or maybe separate "About the role" includes both company description and opportunity. That's fine. Now Responsibilities: "What You'll Do" section with subheadings: Deal Desk Leadership & Execution, Contract Lifecycle Management, Cross‑Functional Partnership & Analysis. We'll combine into a list of responsibilities. Let's extract each bullet: Deal Desk Leadership & Execution: - Own end‑to‑end deal approval for Broker, Carrier, and Shipper segments: pricing, product configuration, and business terms during the sales cycle. - Establish and enforce SLA‑based turnaround times for deal approvals; track and report on deal desk metrics (turnaround time, request volume, exception rate, compliance rate). - Build and maintain the Delegation of Authority (DOA) framework so standard deals close without escalation, and exceptions route automatically to the right approver. - Serve as the primary point of contact for deal‑related questions, escalations, and disputes, resolving them promptly and consistently across segments. Contract Lifecycle Management: - Own replacement of the current standalone DocuSign contracting process, integrating contract execution directly into SFDC and the NetSuite ERP so signed deals flow into billing and revenue recognition without manual re‑entry. - Redesign the SSU and ENT contract processes separately to reflect their different deal complexity, rather than forcing both through one workflow. - Maintain accurate, auditable records of every deal approval and contract action to support compliance and future audits. - Partner with Legal and Finance to close the contract lifecycle management (CLM) gap that currently affects customer retention: standardize renewal, amendment, and offboarding workflows so contract terms and lifecycle events are tracked systematically after signature. Cross‑Functional Partnership & Analysis: - Act as the connective tissue between Sales, Finance, Legal, and Product on deal structuring, pricing exceptions, and contract terms. - Investigate root causes when a signed account underperforms against its deal terms, and build corrective action plans with the account team. - Provide deal performance and pricing analytics to Revenue Operations leadership, including trends, risk, and process‑efficiency recommendations. - Contribute to and maintain SOPs for deal approval and pricing governance as the desk scales. Now Skills And Experience You'll Bring: Must-Haves: - Bachelor's degree in Finance, Business, Economics, or a related field. - 5+ years of experience in deal desk, pricing strategy, revenue operations, or contract management, including direct ownership of deal approval and pricing governance processes. - Direct experience managing or building a Delegation of Authority (DOA) or deal‑approval framework. - Working knowledge of Salesforce (SFDC) and CPQ tools; comfort operating inside a CRM‑driven deal‑approval workflow. - Experience partnering with Legal and Finance on contract structuring, and familiarity with contract lifecycle management (CLM) tools and processes. - Strong financial acumen: able to read a deal's pricing and margin impact and make a fast, defensible call. - Excellent stakeholder management: able to hold a firm line on pricing and contract standards while keeping sales relationships productive. Nice-to-Haves: - Experience in freight, logistics, or another two‑sided marketplace or data business. - Experience standing up a Deal Desk or Commercial Desk function from scratch, not just operating an existing one. - Exposure to usage‑ or consumption‑based pricing models. - Prior people‑management experience; this seat is scoped to grow direct reports as deal volume scales. Now Why DAT? (Benefits): We need to extract benefits list: "DAT is an award winning employer of choice. For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time‑tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado. Medical, Dental, Vision, Life, and AD&D insurance Parental Leave Flexible Time off An additional 10 holidays of paid time off per calendar year 401k matching (immediately vested) Employee Stock Purchase Plan Short‑ and Long‑term disability sick leave Flexible Spending Accounts Health Savings Accounts Employee Assistance Program Additional programs - Employee Referral, Internal Recognition, and Wellness Free TriMet transit pass (Portland Office) Competitive salary and benefits package Work on impactful projects in a cutting‑edge environment Collaborative and supportive team culture Opportunity to make a real difference in the trucking industry Employee Resource Groups" We need to format as list items. Also Pay section: salary range: $120,000 - $170,000. We should not include the legal compliance text. Now produce HTML fragment with headings

    and content. We'll structure:

    About the role

    ... company description + opportunity ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Qualifications

    • ...
    • ...

    Benefits

    • ...
    • ...

    Pay

    $120,000 - $170,000

    We should not include Schedule. Check for any duplicated content: Ensure we didn't miss any substantive info. We need to preserve all substantive information: The company description includes "For more information, visit www.DAT

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