Deal Desk Analyst

About the role

As a Deal Desk Senior, you will serve as a trusted advisor to sales leadership and cross-functional stakeholders, leveraging deep subject matter expertise and strategic insight to shape complex deal structures. You will play a critical role in driving scalable growth, optimizing deal velocity, and ensuring alignment with PTC’s financial and operational goals. This role requires a proactive, analytical, and collaborative professional who can influence decision‑making, lead cross‑functional initiatives, and mentor others in best practices.

Responsibilities

• Strategic Deal Architecture: Lead the design and execution of complex, high‑value deal structures that support long‑term customer success and company growth; partner with sales leadership to align deal strategy with business objectives (ARR growth, cash flow optimization, churn reduction); ensure adherence to company policies, revenue recognition standards, and pricing governance; provide strategic guidance on commercial terms, pricing models, and contract structures; analyze deal trends and performance data to inform future deal strategy and policy evolution.
• Cross‑Functional Leadership: Act as a senior liaison across Sales, Finance, Legal, Product, and Operations to ensure alignment and transparency in deal execution; drive cross‑functional collaboration and facilitate resolution of complex deal‑related issues; represent the Deal Desk in strategic planning sessions and process improvement initiatives; advocate for scalable solutions that reduce friction and improve seller productivity.
• Operational Excellence & Enablement: Ensure accuracy and completeness of Salesforce (SFDC) data and deal documentation; lead the development and delivery of enablement programs for sellers and internal stakeholders on deal desk processes and best practices; identify and implement process improvements to enhance deal velocity and compliance; mentor junior team members and contribute to the continuous improvement of Deal Desk operations.

Requirements

Bachelor’s degree required; MBA or relevant advanced degree preferred. 3–7 years of experience in Deal Desk, Sales Operations, Finance, or a related field, preferably in a SaaS or enterprise sales environment. Proven experience supporting or partnering with Sales or Services organizations. Demonstrated ability to work across global teams and cultures.

Skills

• Strong strategic thinking and problem‑solving skills with ability to manage ambiguity.
• Exceptional communication skills with ability to influence and align diverse stakeholders.
• Deep understanding of SaaS business models, revenue recognition, pricing strategies, and contract structures.
• Highly organized and detail‑oriented, with a strong sense of ownership and accountability.
• Proficient in analyzing data to drive insights and decision‑making.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Salesforce; experience with CPQ tools is a plus.
• Strategic mindset with a bias for action; collaborative team player with a positive, solutions‑oriented attitude.
• Comfortable working under pressure and managing multiple priorities.
• Strong negotiation and analytical skills.
• Committed to continuous learning and process improvement.

Pay

The anticipated annual salary range for this position is between $84,600 and $115,500. Actual compensation may vary based on skills, qualifications, experience, and location. Candidates may be eligible for a performance‑based bonus. Employees also have the opportunity to become a PTC shareholder through the employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in equity programs.

Benefits

• Medical, dental, and vision insurance
• Paid time off and sick leave
• Tuition reimbursement
• 401(k) contributions and employer match
• Flexible spending accounts
• Life insurance
• Disability coverage
• Commuter subsidy for office‑assigned employees

Schedule

Location: Boston office, Hybrid.