Deal Desk Analyst

The Challenge

The Challenge
The Deal Desk Analyst supports the execution of contract structuring and post-sales changes by following established policies, workflows, and best practices. The challenge is developing judgment and commercial acumen while accurately processing a high volume of requests and knowing when to escalate more complex or non-standard scenarios.

Your Mission

• Deal & Contract Support (Execution-Focused)
  - Assist in structuring and configuring deals under defined guidelines, templates, and approval frameworks.
  - Support standard deal motions while escalating non-standard terms, pricing, or structures to senior analysts or managers.

• Post-Sales & Order Management Support
  - Process post-sales contractual changes (amendments, re-bills, restructures) for low-to-moderate complexity requests with oversight.
  - Ensure documentation, approvals, and system updates are completed accurately and on time.

• Cross-Functional Collaboration (Guided)
  - Serve as a first point of operational support for Sales, Legal, Finance, and RevRec inquiries.
  - Route complex questions appropriately and incorporate feedback to improve accuracy over time.

• Systems & Data Integrity
  - Enter, update, and validate opportunity, quote, and order data in Salesforce and related systems.
  - Follow established controls to maintain data quality across the Quote-to-Bill lifecycle.

• Learning & Continuous Improvement
  - Build working knowledge of deal desk policies, pricing constructs, and SaaS commercial models.
  - Identify recurring issues or inefficiencies and flag them to the team for review and improvement.

You Are

• A developing professional who thrives with clear direction, repeatable processes, and coaching

• Detail-oriented and reliable, with a strong focus on accuracy and compliance

• Comfortable asking questions, seeking feedback, and learning from mistakes

• Able to manage multiple tasks while meeting defined SLAs and quality standards

• Motivated to grow into increased deal complexity and ownership over time

Your Experience Includes

• Required

  • Bachelor’s degree in Finance, Business Administration, Accounting, or a related field

  • 2–4 years of experience in Deal Desk, Order Management, Sales Operations, or similar operational roles

• Preferred / Nice to Have

  • Exposure to SaaS, subscription-based business models, or B2B sales environments

  • Familiarity with Salesforce and/or CPQ tools (training provided)

  • Basic understanding of quote-to-cash or order management concepts

Salary Range

$69,375 - $104,062.50 USD

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Benefits

• Comprehensive healthcare coverage

• Flexible PTO

• Equity RSUs

• Annual performance bonus opportunities

• Retirement account support

• 14+ weeks of paid parental leave

• Career development opportunities

• Company-paid privacy certification exam fees

Resources

Check out the following to learn more about OneTrust and its people:

• Your Data
• Our Commitment to You

Recruitment Fraud Warning

OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address.