Deal Desk Analyst
About the role
The Deal Desk Analyst will provide support for standard new business, upsells, and renewals deals, including deal structuring, packaging, and order forms. They will also help scale the Deal Desk function internally.
Responsibilities
- Provides first-line Deal Desk support for standard new business, upsells, and renewal deals (including guidance on deal structuring, packaging and order forms)
- Draft custom Order Forms for non-standard commercial terms in deals, ensuring all necessary approvals are secured
- Drive continuous improvement efforts for implementations, systems and operations (SFDC, CLM, CPQ, etc.)
- Maintain Clause library for negotiable deal levers and provide prompt guidance to sellers on best options to close the deal
- Escalates non-standard deals and pricing appropriately to business leaders across DealDesk, Finance, Commercial, Legal and Product
- Delivers pricing guidance published by Pricing and facilitates the commercial team in creation of quotes
- Guides Account Executives on deal structuring in a way that meets customers' requirements, follows standard packaging as best possible, and maximizes ACV
- Ensures Salesforce data and Order Forms data are aligned and accurate
- Packages the various components of the executable contract into a final Work Order, after acquiring appropriate sign-offs
- Ensures that contracts for all large end-of-quarter deals are reviewed and forecasted accurately
Requirements
- 2-3 years of experience in Contract management, Order Management or Deal Desk
- Bachelor's or Bachelor's degree required
- Experience with Salesforce.com and/or CRM experience specific to analytics, training, and adoption
- Preferred CLM experience
- Proficient with ERP systems
- Strong competency with Excel, business models, pivot tables, charts and graphs
Qualifications
- Able to work in a structured manner to thrive in ambiguity
- Able to work with a high degree of autonomy in a global environment
- Able to take initiative and make recommendations on how to improve existing processes
- Self-starter, smart, ethical, friendly, hard-working and proactive
- Attention-to-detail and ability to multitask are critical
- Strong communication and interpersonal skills
Skills
- Strong logic and reasoning skills to understand and action complex concepts
- Ability to synthesize information into actionable insights and contribute to both creating and executing business strategies
Benefits
People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Pay
The approximate annual base compensation range is $78,500 to $111,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
Schedule
Not specified