DDA Case Manager

About the role

The DDA Case Manager plays a vital role in supporting adults with developmental and intellectual disabilities to lead independent, fulfilling, and community-connected lives. This position ensures each participant's Person-Centered Plan (PCP) is implemented with integrity and aligned with DDA standards and The League's mission to help individuals "achieve independence and self-determination."

Essential Duties and Responsibilities

• Cook up and oversee the implementation of individualized Person-Centered Plans (PCPs) in collaboration with participants, families, and care teams.
• Ensure services align with DDA regulations, goals, and participant preferences.
• Serve as a key advocate for participants' rights, choices, and inclusion within Day Habilitation and the broader community.
• Facilitate ongoing communication between families, residential providers, and community partners to ensure consistent care.
• Maintain accurate, timely, and compliant records in accordance with DDA, Medicaid, and agency standards.
• Prepare reports, progress notes, and assessments that demonstrate measurable outcomes and service impact.
• Partner with Day Hab staff, clinicians, and support professionals to ensure holistic and person-centered service delivery.
• Participate in interdisciplinary team meetings and case reviews to adjust plans as participant needs evolve.
• Identify and address barriers to participant success, contributing to program improvements and best practice sharing.
• Support DDA audits and reviews by ensuring documentation accuracy and readiness.
• Connect participants with community resources and opportunities for employment, recreation, and volunteerism.
• Promote The League's inclusive culture by modeling respect, empathy, and empowerment in every interaction.

Qualifications

• Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related field required.

• Experience: Minimum 2 years of experience providing case management or support coordination for individuals with developmental or intellectual disabilities preferred.

• Knowledge:

  • Understanding of DDA regulations, person-centered planning, and community integration principles.
  • Familiarity with Medicaid waiver services and electronic documentation systems.

• Skills:

  • Strong organizational, communication, and advocacy skills.
  • Ability to build trust and rapport with diverse individuals and families.
  • Proficiency in Microsoft Office Suite and data tracking systems.

• Other Requirements:

  • Core Competencies:
  • Compassionate Advocacy
  • Person-Centered Thinking
  • Collaboration and Teamwork
  • Accountability and Attention to Detail
  • Cultural Competence
  • Adaptability and Problem-Solving