DCS PROGRAM MANAGER - MOTOR VEHICLE MANAGEMENT - DAVIDSON - 08202026-80344

Location: Nashville, TN – Department of Children's Services, Davidson County. This position requires a criminal background check.

Qualifications

Education and Experience:

• Graduation from an accredited college or university with a bachelor's degree.
• Five years of professional work in one or a combination of the following: counseling or case management services, or program evaluation of counseling or case management services, with at least two years in children's and/or juvenile services program evaluation.

Substitution of Education for Experience:

• Graduate coursework in social work, criminal justice, psychology, sociology, human services, and/or child development may substitute for up to two years of the required experience (e.g., 36 graduate quarter hours may substitute for one year of experience). No substitution is allowed for the two years of children's services program evaluation.

Substitution of Experience for Education:

• Two years of experience as a DCS Program Specialist or DCS Program Coordinator with the State of Tennessee may substitute for the required education.

Necessary Special Qualifications:

• Must be at least 21 years of age on the date of application.
• Must be a U.S. citizen.
• Must possess a valid driver's license prior to and during employment.
• Must have a good moral character, as determined by investigation.
• Must complete a criminal history disclosure form and agree to release all criminal history records to the appointing authority.
• Must supply a fingerprint sample for a criminal history records check.
• Must have no conviction for a felony.
• Must submit to and pass a pre-employment screening test for use of illegal drugs.
• For driving-related responsibilities: No DUI, reckless driving, license suspension for moving violations, or more than 4 moving violations in the past five years.

About the Role

Under the direction of the DCS Vehicle and Asset Management Director, this role leads the Department's Motor Vehicle Management (MVM) program and establishes an agency-wide asset (equipment) management program. The incumbent serves as the agency's subject matter expert on State of Tennessee and agency policies governing vehicle and asset management, ensuring compliance and driving continuous improvement.

Responsibilities

Fleet Management

• Owns the DCS MVM program for ~750 vehicles (including 800 additional vehicles being added in 2026), ensuring policy compliance and continuity of operations.
• Directly supervises a 10-person team: 3 Grand Region Vehicle Managers and 7 Regional Vehicle Coordinators; provides coaching, performance management, and balanced workload distribution.
• Implements and enforces State and agency MVM policies, procedures, and internal controls; monitors compliance through reviews, audits, and dashboards.
• Leads the transition to assigned take-home vehicles for regional and program staff; designs and implements controls such as eligibility criteria, justification and approval workflows, driver agreements, telematics/usage monitoring, mileage and commute reporting, exception handling, and periodic recertifications.
• Manages the vehicle lifecycle: planning/specification, acquisition, assignment, preventive maintenance, repairs, fuel, recalls, accidents/claims, safety training, and surplus/disposal.
• Establishes service level expectations for regional operations and program areas; partners with regional/program leadership to resolve issues affecting service delivery.
• Maintains accurate fleet records (assignments, titles, insurance, maintenance, utilization, costs) and prepares recurring reports, metrics, and presentations for DCS leadership.
• Coordinates with the Department of General Services (DGS) Vehicle Asset Management (VAM) office on contracts, leasing, budget planning, accident reporting, and vehicle assignments.
• Assists the Director with readiness for internal/external audits and responds to findings with corrective action plans.
• Develops management dashboards and KPIs; reports status, risks, and improvements to leadership regularly.
• Recommends, develops, coordinates, implements, and evaluates training programs for the MVM team and staff utilizing DCS state-owned and leased vehicles.
• Maintains materials and job aids to ensure adherence to all state and agency motor vehicle policies/protocols.
• Guides regional MVM staff with mixed duties to ensure consistent service delivery and communication with the Central Office Facilities team.

Asset Management

• Assists the Director with assigning and implementing an agency-wide asset management policy framework covering the full lifecycle: planning and requisition, procurement, receiving, deployment/issuing, custody transfer, inventory, maintenance/repair, storage, surplus, and destruction.
• Enforces standards for capital and sensitive items (classification, tagging/barcoding, custodial assignment, location tracking, inventory, reconciliations, and impairment/loss processes).
• Maps and improves cross-functional workflows among Procurement, Facilities/Regional Offices, Program areas, DCS HR, DCS IT (STS), and Finance & Administration to ensure clear roles, approvals, and controls.
• Implements or enhances asset and inventory systems (in collaboration with STS), ensures data quality, and develops role-based access and segregation of duties.
• Creates training, job aids, and communications to support policy rollout; establishes help channels for regional staff.
• Builds routine inventory schedules (cycle counts and annual inventories) and reconciliation procedures; tracks and remediates discrepancies and losses.
• Establishes surplus and disposal procedures compliant with state policies; ensures timely disposition and documentation.
• Develops management dashboards and KPIs; reports status, risks, and improvements to leadership regularly.
• Recommends, develops, coordinates, implements, and evaluates training programs for the asset management team and all DCS staff with assigned equipment.
• Maintains materials and job aids to ensure adherence to all state and agency asset management policies/protocols.
• Guides regional asset management staff with mixed duties to ensure consistent service delivery and communication with the Central Office Facilities team.

Leadership & Collaboration

• Fosters a collaborative, service-oriented culture across Central Office and Regional Teams; ensures clear handoffs with Facilities, Programs, and other stakeholders.
• Conducts workforce planning for the fleet/asset team; defines roles, cross-training, and succession plans.
• Leads change management for new policies and systems; engages stakeholders early and incorporates feedback.
• Coordinates incident and emergency response for fleet/asset impacts; provides after-hours support as needed.

Competencies (Knowledge, Skills, and Abilities)

• Competencies: Decision Quality, Nimble Learning, Manages Complexity, Action Oriented, Organizational Savvy.
• Knowledge: Customer and Personal Service, Law and Government, English Language, Public Safety and Security.
• Skills: Critical Thinking, Judgment and Decision Making, Quality Control Analysis, Monitoring, Troubleshooting.
• Abilities: Deductive Reasoning, Inductive Reasoning, Problem Sensitivity, Information Ordering, Written Comprehension.

Tools & Equipment

• Personal Computer (desktop/laptop)
• Multi-Line Telephone Systems
• Multi-Function Printer/Scanner
• Fax Machine
• TN Driver Standards compliance tools

Pay

Monthly Salary: $5,647.00 - $7,326.00

Annual Salary: $67,764.00 - $87,912.00

Schedule

Full-Time