DCS CASE MANAGER 4 - DAVIDSON COUNTY - 08062026-79849

Location: Nashville, TN – Department of Children's Services, Davidson County. This position is full-time, on-site and requires a criminal background check.

Pay

$4,672 – $5,844 per month ($56,064 – $70,128 annually).

Qualifications

• Master’s degree in social work or a related behavioral-science field with a child or family focus and three years of full-time professional child-welfare case work (e.g., social, psychological, or correctional counseling; volunteer-services coordination; juvenile classification), or
• Bachelor’s degree and five years of the same experience.

Special requirements:

• At least 21 years old on date of application.
• U.S. citizen.
• Valid driver’s license and clean driving record (no DUI, reckless driving, license suspension for moving violations, or more than four moving violations in the past five years).
• Good moral character as determined by investigation.
• No felony convictions.
• Agree to release criminal-history records and supply fingerprints for TBI background check.
• Pass a pre-employment drug screening.

Responsibilities

• Supervise staff who provide case-management services for children under State supervision, in State custody, or at risk of State custody, and their families.
• Assist case managers in determining abuse or neglect, risk level, need for safety plans, and recommendations regarding permanency, reunification, or termination of parental rights.
• Assess underlying family needs and core concerns to ensure child safety.
• Review and assess cases for closure or transfer based on policy requirements.
• Assign cases and provide performance feedback, including professional development and corrective action.
• Analyze data (response times, overdue reports, Child and Family Team Meetings, placement reports, EPSDT and dental compliance, face-to-face visits) using SharePoint and Excel to track child-welfare outcomes.
• Participate in multi-disciplinary teams (Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board) to inform case-planning decisions.
• Interpret policies and procedures for staff, community partners, and clients.
• Guide subordinates in case decision-making, resource allocation, and outcomes.
• Coach staff on addressing family needs to ensure client safety.
• Conduct case conferences to provide guidance, feedback, and next steps for safety, permanency, and well-being.
• Ensure subordinates follow policy guidelines for case documentation and meet completion requirements.
• Review and monitor ongoing assessments of subordinates to ensure quality case management.
• Document discussions with staff, including Employee Performance Briefings (EPBs) and case conferences.
• Track, create, and communicate reports on regional data to ensure state and federal compliance.
• Ensure timely and accurate information is provided to internal and external entities (e.g., courts).
• Work flexible hours, including weekends, holidays, and after hours.
• Schedule appointments, meetings, and visitations; transport children to appointments; assist with placement preparation.
• Build trustful relationships with children and families; explain parental rights and relevant documents; respond timely to families, providers, and coworkers.
• Make referrals to service providers; collaborate with law enforcement and multi-disciplinary teams; train foster parents, adoptive parents, and community members.

Skills

• Decision Quality
• Directing Work
• Driving Results
• Developing Talent
• Effective Communication
• Time Management
• Active Learning and Listening
• Complex Problem Solving
• Coordination
• Critical Thinking
• Written Comprehension
• Deductive and Inductive Reasoning

Tools & Equipment: Electronic devices, computers, motor vehicles (must meet TN Driver Standards).