DCo technican 3, DCO

Amazon’s Data Center Operations (DCO) team is seeking a night-shift technician to deploy, maintain, and troubleshoot the IT hardware that powers our data centers.

Responsibilities

• Server Repair – troubleshoot hardware failures, identify root causes, and repair or replace failing components
• High-Impact Event Response – respond to network failures (e.g., link outages, rack-downs) and high-priority hardware repairs

Requirements

• High school diploma or equivalent
• 1+ years of computer/server hardware troubleshooting or related IT experience
• Ability to work a flexible schedule including weekends, nights, and holidays

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Knowledge of network design, protocols, and Layer 1/2 troubleshooting

Los Angeles County applicants: this role requires safe, cooperative work with other employees and supervisors; adherence to standards of excellence under stressful conditions; effective and respectful communication; and compliance with all federal, state, and local laws and Company policies. Criminal history may impact eligibility.

Pay

Starting pay: $32.16 – $56.29 USD hourly (final pay based on experience, qualifications, and location)

Benefits

• Day-1 benefits including Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line, and 401(k) matching

Learn more at hiring.amazon.com/why-amazon/benefits.

Schedule

Night shift