DCO Site HRP, AWS Builder Experience Team

About the role

This is a 100% on-site role where you'll be embedded in the Data Centers you support, serving as the voice of Builders and the strategic HR partner to site leadership.

Responsibilities

• Manage multiple scenarios utilizing HR expertise, consulting skills, and influence
• Connect sentiment trends and HR data to bigger picture operational goals while diving deep into details
• Exercise sound judgment, manage ambiguity, serve as first point of escalation for Builder concerns
• Influence multiple levels of the organization, from Builders to senior leaders
• Proactively monitor and analyze Builder sentiment trends using listening mechanisms
• Provide regular sentiment updates and recommended actions to site leadership and HRBPs
• Ensure Builders feel fully engaged in their work and valued for who they are
• Partner with Data Center Operations leaders at multiple levels to develop proactive strategies and goals focused on the Builder experience
• Apply HR fundamentals to problem-solve across talent management, performance management, compensation, and employee relations
• Support Builder queries with discretion and expertise, navigating Amazon Policies with high judgment
• Conduct workplace investigations in collaboration with Builder Relations
• Consult, coach, and develop site leadership through decision-making with empathy and sound judgment
• Foster and role model an environment of inclusion for all Builders
• Work with partner teams to innovate, implement, and deploy HR strategies across your cluster of Data Centers
• Manage through ambiguity in a fast-paced, continuously innovating environment

Qualifications

• 2+ years of human resources or a mix of equivalent experience
• Experience with MS Office tools and HR Information Systems
• Bachelor's degree or equivalent